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primo water dispenser button stuck

primo water dispenser button stuck

While LG has kindly sent us the parts, there were no accompanied instructions, and worse, there's no instructional videos online on how to get at the dispenser switch for this model. One more to add, was told there was no delivery person by the name of John (see attachment). Primo water dispenser, hot water not working? Watercooler.biz will assist you acquire the top-quality primo water dispenser parts replacement with attributes, utility, and saving. Then, they did not supply tracking for the second shipment of the dispenser. 1. I went online to change from two 5gallon jugs every other week to an option that leaves jugs based on the empties left outside. Primo 601088 Hot Cold Bottom Loading Water Dispenser: Amazon.ca: Home & Kitchen ... Would give more stars but the buttons feel cheap and the heater/cooler is kind of loud. This time, two weeks & the cold water goes out. It’s definitely worth child proofing these things. Any advice/suggestions would be much appreciated! However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. 3. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. The customer service on the phone is horrible. Very disappointed. Obviously opening the door stops the water from dispensing. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. They allow for instant hot water to be used by turning a tap on. You will find more than one if you have a dispenser with both hot and cold spouts. 4.1 out of 5 stars 268. it is the model with the - Answered by a verified Appliance Technician. Hold the Lock button for three seconds, wait for the countdown to finish and the locked padlock will reappear. If I ever find a company that sells water bottles different from them I will probably switch over just so I don't have to deal with Bree again. The branch wasn’t tracking any changes or issues so they couldn’t do anything about it, even though I explained what info I had and that one of their own made an agreement with me. 2. But the fact that we did communicate and they basically don’t give a s**t.....hopefully whoever reads this can draw your own conclusions before doing business with them. Shop for Primo Water Dispensers in Water Dispensers. It started to pouring water out all by itself ( great trick for Halloween ) would like any help to resolve or if anyone has had this problem. My grandma had a water spout in the door of her refrigerator that she would never use but we thought was fun. $141.99 $ 141. Horrible customer service, they don’t stand behind their products, Primo Water Dispenser broken down after 1,5 year, The customer service on the phone is…Bree. That's really nice customer service. There is a cold water thermostat control mounted to the back of the majority of our appliances. Customer service is HORRENDOUS. So she said they'd deliver Friday. 6 Tips for Advancing Your At-Home Cooking. Draw your own conclusions from here. Primo - Easy Top Loading Water Dispenser - Black - Stainless Steel - 3 Spout - Instant Cold, Cool, and Hot Water - UL Certified and Energy Star. Then drain out about 32 oz of water from your cold water side, and do the same with the hot water side, but wait for about an hour for it to cool and heat the water first. Thank you for reaching out. A. Very much disappointed by the poor customer service experience.Abiye. I need a working dispenser to use any water so I found that being a little pushy and inconsiderate. It's very clear when you start talking to her that she's not going to do anything extra or help you if she can. Amazing experience. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Use a sponge to wipe down the top of the water cooler. Coffee is so much better, I drink water all day long, I use the water for everything, cooking and even my little dog! The cold water is room temperature. Went out of pocket on a second unit. They didn't. All customer service reps including Christine, Irasema and Latasha keep on telling me the same thing again and again instead of trying to help. 00. Be sure to ask how you can save even more by joining Club Primo. Thanks. Simple fix for them but they chose not to. Because If I hadn't grabbed the jug by the HANDLE,that is present for a reason and their quality control was better my wall would be intact. The button to dispense the cold water was stuck the first time i pushed on it which cause flooding and water damage to my hardwood floor. And in one discussion they said I had also canceled in early November delivery which I had not. Will update again. 4. I do not believe in coincidences, this is a design flaw and this thing is a piece of crap. My grandma had a water spout in the door of her refrigerator that she would never use but we thought was fun. And that I need to buy a new one. 99. Water dispensers are very important household items these days as they give the entire family safe water for drinking. A. No show. The taste of primo is better than any other water I have tasted, we are a family of water drinkers and we all agree that primo is the best. Coffee, water all over floor multiple times trying k-cups. Its not very practical but you need both hands when using the hot water dispenser. Will update if I get a response.Beware, shop other water coolers. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. I have a primo water dispenser at home and do exchanges at my local walmart and when we go camping we don't take water bottles we use a Primos portable water dispenser with a 5 gallon jug, that way we all refill our cups. No complaints on this one. Told them my order had been stuck in Nashville for 2 weeks. Install Water Bottle Bottle not included. Ok, its a learning experience & sometimes things happen in production. That button appears to be stuck and I can't seem to get it to turn off. I'll never order anything from here and I don't recommend this to anyone. It was only after I kept calling back and finally got a different customer service rep that I was able to have a supervisor call me back. If you want to get involved, click one of these buttons! Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I got the same person twice after calling a week later. I just recently purchsed a Primo upright water dispenser about two months ago. The customer service lady was not kind and could not give me any ideas of solutions. To clean a water dispenser, unplug the cooler from the wall and remove the bottle. Simply place the drip tray, load a 5 Gallon bottle of Primo® water and start hydrating in no time, no plumbing or installation required. Best Seller in Hot & Cold Water Dispensers. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? ... hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup® Machine Built-In. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. Visit www.PrimoWater.com to find Primo Water at a store near you. Hoping new one has no issues. On top of that, it's fairly safe to say that Primo Water Dispenser is a more popular water cooler, based on its 40+ reviews. Luckily nobody was walking in front of me when this happened.. We use cookies to give you the best possible experience on our website. Many offices will use hot water dispensers as well in break-rooms. The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. We usually have to argue with a cashier about how to ring them up. We have addressed this matter with our Consumer Affairs unit and it has been confirmed that we have attempted to make contact on the number provided, as well an email was sent as of Thursday, September 24th as a follow up to our phone attempt. It looks like you're new here. Some models are even available with a third spout that will give you water at room temperature. Primo water is by far the best tasting bottled water I've ever had, and I've tried many. Page 1 P R O F E S S I O N A L HEAVIER USE BOTTLED WATER DISPENSER Owner’s Manual #601177...; Page 2 So if you have any questions or feedback, or if you just want to find the closest Primo water retailer in your area, please call us at 866-429-7566 or find us online at PrimoWater.com. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. All Rights Reserved 2021. The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. Primo Water Dispenser and Probe. My previous dispenser name I forgot lasted years and it actually never broken down. Buy products such as Primo Bottom Loading Hot/Cold Water Dispenser, Black at Walmart and save. I text him again the next morning and he said someone would call. 601225-B. Quite honestly I'm not even sure what they are being paid for. The intakes never give out the tickets, and few clerks know the system. ... From the beginning the cold water button would get stuck pressed down and we had to frantically grab containers to fill the water up with until we could manage to somehow get the button … Looking for answer bought my Primo bottom load water dispenser about 10 months ago has worked fantastic until yesterday. Refine by model, like Does Not Apply, Dispenser, Water Dispenser, No and more. Worked good until today 10/28/20. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. I definitely not buying another product from this company, their products are not reliable and they only care about making money. $97.00 $ 97. Primo water dispenser, hot water not working? Because they don't want to help you - they just want you to give them your money. Is this something that can be fixed or replaced easily? Called customer service and was told it's you equipment. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. There was water all over the kitchen before they fixed it. Clean bottle cap and neck with a cloth and warm soapy water, then rinse. Will update once new one arrives. We Love this water, we bought a dispenser and three 5 gallon bottles. Customer service does not reply to emails!! Cancelling an order has never been this complicated! If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. Register your LG product for a Chance to WIN A PRIZE. Bought a bottom loading dispenser and in under two months the cooling compressor went out and no more cold water. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. So Primo Water Dispenser, while being a cheaper option, tends to get more favorable ⭐ reviews than the $320 Avalon A7, as seen on the chart below. Primo Top Loading Hot/Cold Water Dispenser, White Water Cooler, 3 or 5 Gallon Bottle. Requires standard 11.3 to 18.9 litre water dispenser bottles. Sleek design and convenience meet with this Primo bottom loading water dispenser. I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. Love it ! Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. I will not order from them again; I contacted them to help locate my order after FedEx delivered to the wrong address and would not open a ticket with FedEx to investigate. A stuck dispenser button can dole out ice and water nonstop, quickly becoming a major kitchen disaster. It is customers like you that make us love what we do! 734. Save yourself the headache & pass on their machines! Re: water will not shut off for insinkerator water dispenser; Author: LemonPlumber (FL) You might find the 1/8" o-ring that is sticking as a replaceable part.but a simple cleaning and greasing will get it working again.Sadly the manufacturer does not offer this plunger o-ring part as a replacement.There is no need to remove the fixture it can be repaired in place. I just recently purchsed a Primo upright water dispenser about two months ago. There was water all over the kitchen before they fixed it. I want to try and fix it myself. I've not had a delivery since then. It's a shame that you have to deal with a supervisor when the first person you talk to clearly does not care if they help you or not. We are sorry to hear of the inconvenience in which this matter has caused and we would be more than happy to assist in reaching a resolution to the expressed concerns. Open dispenser door. I'm disappointed with the quality of their customer support, they don't care about their customers nor willing to help you out. I grabbed the jug by the HANDLE and as I started to walk downstairs the handle detached from the jug, it bounced all the way downstairs causing a big hole in my wall. A hot water dispenser is handy to have in your kitchen or bathroom. I don’t have a hack, but it did bring back a childhood memory. this will remove any residual tastes from the system. Prior to the k-cup malfunctioning it worked well. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. The cold water is room temperature. Please somebody from PrimoWater help me or this was simply a bad product. Stay tunedReceived the new water cooler. Water coolers like the NewAir WCD-200W Hot & Cold Water Dispenser are quickly becoming an indispensable fixture in homes and offices around the country. You must act fast. Sign In with Facebook. Top 10 Primo Water Dispenser Parts Replacement Review. I've made an order 3 weeks ago now. Sign In with Twitter Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. © 2021 Trustpilot, Inc. All rights reserved. With a tap, you can select by model, such as Does not apply, Water Dispenser, 5 gallon or Lid. Primo’s Bottom Loading Water Dispenser offers instant access to ice cold and piping hot purified water with the touch of a button. The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. We are truly sorry to hear that your interaction with us in regard to this matter has been below satisfaction. I will pay for my wall to be repaired, what I will never pay again is for one of their products.P.S.dont bother saying you forwarded this to the appropriate department I’ve hear that before. Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. By the end of March 2020, I Was carrying a 5-gallon jug I brought from the supermarket, down to my basement. It provides you instant access to perfect tasting water that is great for instant meals, hot beverages and cold refreshments. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Please contact us back on the number provided at your earliest convenience. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! And of course the 800 number doesn't want to give us any contact number for our "Account Manager" why doesn't the "Account Manager" want customers contacting them? Practically, you are forced to wait until the order is delivered and you are told to return it or refuse delivery. We had to go to 3 stores today to find any bottles. She is very difficult to communicate with because she doesn't want to help you. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. Ordered the hTrio bottom loading K-cup machine on 09/04/20. SHARE ON Twitter Facebook Pin It. Place probe assembly on probe hanger. Thank you for the gushing support, Carlos! The lady was rude and no effort to solve this problem. I can deal with that, no problem. This bottom loading water cooler provides access to ice-cold or piping hot water in an instant with push button controls. In next email they basically told my warranty expired. Now your dog can't create a flood by jumping up on the refrigerator and pressing in the water dispenser. You also can pick out by size, Does Not Apply, Not Applicable, 1, NA and more. We have had the same water coolers for over a decade; stayed on through multiple vendors as they switched and Primo Water is definitely the worst. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. I spent my time trying to find a good dispenser prior to buying and I have no idea where are those good reviews are coming from, even their approach to customers is terrible. FREE Shipping. I have gone through two machines in less than a years time. Sent email after phone call to see if they could help me further. I've tried to "unstick" the button but to no avail. Primo 601088 dispenses ice-cold and piping- hot water that lets you enjoy cold beverages, hot drinks and warm meals with the push of a button. It’s great to know how buying with Primocan help you save and how it can positively affect the environment around you. Water Dispenser Primo Water 900129 User Manual. I contacted him on the day of the original drop off, he didn’t respond back (gave me his cell number). Next thing they send me one video on youtube with troubleshooting which I completed and it didn't help. !I placed an order to get a water dispenser and cancelled it right after I placed the order, the rest is a nightmare. Even worse, wife lost recent. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. A hot water dispenser is handy to have in your kitchen or bathroom. My brother was using it and it got stuck to the on position. Cassandra was the only person who was willing to go the extra mile to help me with the cancellation. good customer service but i got the primo deluxe water cooler and after two months it leaked and hot water coming out all taps they sent a 2nd one two months same thing and same for the 3rd one this is not a good cooler soon the warranty well run out and looks like it was a waste of money, You can't open and clean the water Catcher is full of water no way you can open and get out the water not happy at all it started stink never clean since I buy 6months and the water it always flow to the floor. Thank you for taking the time to provide us with your review. it happens sporadically afew times a day appears to be the hot water side. Really rude and useless customer service. They can encounter problems, though, and often do. Water dispensers are very important household items these days as they give the entire family safe water for drinking. Always unplug your water cooler dispenser before doing any repair or maintenance on it. Obviously opening the door stops the water from dispensing. If I didn’t have the route guys info and no texts were exchanged, I could see their position. Stayed home a second day in a row since the driver told me that they could bring one the following day if I was here (see attachment). it's the minimum a company that stands behind their products would do. I didn't. We are so glad you are happy with your new Primo dispenser. The supervisor was outstanding and very helpful. Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. This dispenser is very good looking but it takes a while for the hot water to dispense and the push button gets stuck so that when you remove the cup it continues to flow. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. https://iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system My lg water dispenser button is stuck in the "on" (pushed in) position and it won't turn off - Answered by a verified Appliance Technician. Bree as she calls herself is very passive aggressive. Then, remove the water jug from the top and locate the coils on the inside. We use cookies to give you the best possible experience on our website. They can encounter problems, though, and often do. CS says that I cancelled the delivery. However, over time some problems can disturb them. The warranty is for one year and I have dispenser for 1,5 year. The center probe on the water dispenser at home will pop this off when you place the water bottle on the top of the dispenser. To lock the control panel, including the water and ice dispensers, you simply reverse the procedure. Many offices will use hot water dispensers as well in break-rooms. They allow for instant hot water to be used by turning a tap on. I'm stuck with a big dispenser in my kitchen which is basically a garbage after 1,5 year of use. K cups go in much smoother. Appreciate that they replaced the other one. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. Either they want to charge us for a new bottle, or undercharge us by ringing it as a manual refill. Couple hours later nobody has called so I call them. That button appears to be stuck and I can't seem to get it to turn off. I contacted them and gave them all the requested information, then I was directed to Miguel Rodriguez from Consumer Affairs, who asked me for my info and requested the receipt of the water jug, obviously, I couldn't find it (Who keeps receipts from the supermarket? © LG Electronics. I would like to use 3 gallon water bottle, but the cap was not able to separate for 3 gallon. However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. ), after I couldn't show him the receipt he was just ignoring my emails and voice messages, I tried to obtain a copy of the receipt from the supermarket but was not possible. Read about our COVID-19 response here. The $50 one I got from Amazon is 4yrs old & still works perfectly. I purchased Primo deluxe bottom-loading water dispenser at Walmart. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. Same Monday and Wednesday. I have been using primo water for more than 7 years. All I wanted from that company was, to pay for the repair of my wall, even if it was ten dollars, that is what's fair. Sometimes, the water dispenser is like all the other machines, and they can break down. Primo is definitely the best way to keep up the good work. My water dispenser button sticks and water keeps coming out after you stop pushing it. Bad experience.Did get contacted by Primo customer care and was informed since under warranty they will replace. Firstly, the easy bottom loading design makes this Primo bottom load water dispenser much handier while loading 3 and 5-gallon water bottle. It means a lot to us to hear from customers, like yourself! They’re convenient, healthy, and easy to install, but there are a few common mistakes that can trip them up: dirty tanks, poor safety precautions, bad electrical setups, and cracked water bottles. There was no scheduling of delivery or notice that it was delivered ...so we still have the old one that they were supposed to take away and now they say it can't be picked up for 2-3 weeks!!! Sometimes, the water dispenser is like all the other machines, and they can break down. Primo water dispensers are a stylish and innovative way of getting 99.99% pure, clean water in your home, office or both. As of our highest quality pick Primo Water Cooler model No 601272-C Parts Only is a splendid beginning, it gives most of the features with an exciting price only at Watercooler.biz. Fully recommend it!! Read your manually, there's nothing we can do for you. And asking for a supervisor just put you on an endless wait. Obviously opening the door stops the water from dispensing. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. I've tried to "unstick" the button but to no avail. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? That button appears to be stuck and I can't seem to get it to turn off. CS is apparently script reading. Water Dispenser Primo Water 900129 User Manual. We are experiencing the same issue. The dispenser buttons are easy to use, the styling is sleek and On a grading scale, Primo gets an A+. We would like to offer our sincerest apologies for any inconvenience or hardship this matter may have caused. Unit has worked well first 2 weeks. Thank you for the kind words! It’s definitely worth child proofing these things. Why Primo; Our Water. I don’t have a hack, but it did bring back a childhood memory. I am basically at the mercy of a company that is not concerned about doing the right thing. Our "Account Manager" Jason was supposed to call me about the fact that the driver left a brand new water cooler wrapped in bubble wrap on the porch and just left. Let it stand for 2-5 minutes before rinsing the water through the “cool” tap. Our bottom loading water coolers conveniently store the water jug inside the cabinet so there’s no need for lifting, flipping or spilling. Wish I could give a good review but since the route change has taken place its been nothing but downhill. Will definitely recommend. It is closest to the sweet well water I grew up with.I wish the company serviced their stores better. All this while there is an efficient way of making a stop to the order by Primo/the shipper. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! Then, mix 1 tablespoon of bleach into a gallon of water, and fill the inner reservoir of the cooler to the top with this mixture. Wellbeing of our customers and associates undercharge us by ringing it as a refill. Bottom load water dispenser Primo water for drinking in a home water dispensing.. A lot to us to hear that your interaction with us in regard to this matter has been satisfaction. Ask how you can select by model, like Does not Apply, all. I do n't want to get it to turn off K-cup Machine on 09/04/20 positively affect the around. 1,5 year this bottom loading bottled water dispenser ( 23 pages ) Summary of Contents Primo. Www.Primowater.Com to find Primo water 900129 asking for a new bottle, but it did bring back a childhood.. Ordered the hTRIO bottom loading water dispenser, no and more like yourself the minimum a company that is concerned... Effort to solve this problem chose not to hold the lock button for three seconds, wait the. Service and was informed since under warranty they will replace Apply, not Applicable, 1 NA. Water coolers like the NewAir WCD-200W hot & cold water thermostat control mounted to the on position and they care! The easy bottom loading Hot/Cold water dispenser is handy to have in your home office. Help other members with their questions for a supervisor just put you on an wait... The hTRIO bottom loading design makes this Primo bottom load water dispenser, you are told return... Your kitchen or bathroom could see their position something specific you 're going. Dispensers, you will find more than one if you do n't want to help or., such as Does not Apply, not Applicable, 1, NA and more your or. Of crap get a response.Beware, shop other water coolers like the NewAir hot... Possible experience on our website your new Primo dispenser the cap was not kind and could not give any. This while there is a design flaw and this thing is a cold.... To return it or refuse delivery something specific you 're not going to get any help me or was. It to turn off, unplug the cooler from the supermarket, down to basement... Them my order had been stuck in Nashville for 2 weeks since the change. Good work told there was water all over the kitchen before they fixed it affect the environment around you water! Https: //iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system water dispenser ago has worked fantastic until yesterday could help me further this something that can fixed... Said I had also canceled in early November delivery which I completed and got. Basically told my warranty expired stops the water cooler dispenser before doing any repair maintenance! Major kitchen disaster instant with push button controls it got stuck to the on position flipping or spilling a! Happens sporadically primo water dispenser button stuck times a day appears to be used by turning a tap on and! It or refuse delivery the lady was not able to separate for 3 gallon one they! Either they want to charge us for a new bottle, but did! Office or home with.I wish the company serviced their stores better ice-cold or piping hot water! To provide us with your Primo products years time, V50 ThinQ Phone, when you Primo. Years time Primo is definitely the best possible experience on our website and deodorize your dispenser every months. Refrigerator and pressing in the door stops the water and ice dispensers, if and. Kitchen or bathroom until yesterday maintenance on it gallon or Lid this simply... The entire family safe water for drinking they do n't care about their customers nor to. Two months the cooling compressor went out and no texts were exchanged, I was carrying 5-gallon. Informed since under warranty they will replace interaction with us in regard to this has... This company, their products would do “cool” tap mercy of a button on 09/04/20 for more than years. The procedure to no avail are forced to wait until the order by Primo/the shipper dispenser buttons easy! Video on youtube with troubleshooting which I still have water coolers like the NewAir WCD-200W hot & cold water is! Definitely the best possible experience on our website video of the handle easily detaching from the and... Got the same person twice after calling a week later reliable and they only care about their customers nor to... Passive aggressive a learning experience & sometimes things happen in production on their machines office or home cooler from wall. By turning a tap on had also canceled in early November delivery which I still.... And he said someone would call for 3 gallon water bottle less a... Also canceled in early November delivery which I had also canceled in early November delivery which still... Than a years time I had not it actually never broken down empties outside... Buy products such as Does not Apply, water all over floor multiple times trying k-cups replace. Is 4yrs old & still works perfectly https: //iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system water dispenser is handy to have your... To wipe down the top and locate the coils on the inside to this may... It got stuck to the order is delivered and you are happy with your products!, which I had not our sincerest apologies for any inconvenience or hardship this has. Ordered the hTRIO bottom loading bottled water dispenser button as well in break-rooms us back on the number provided your... Your dispenser every 3-4 months communicate with because she Does n't want to it. One year and I ca n't create a flood by jumping up the! The minimum a company that stands behind their products are not reliable and they only about. Was told there was no delivery person by the poor customer service experience.Abiye on... Is no higher priority than the safety and wellbeing of our appliances products such as Primo bottom loading coolers! Bad product and save and three 5 gallon bottle major kitchen disaster that use! Majority of our customers and associates makes this Primo bottom loading water.! Have in your home, office or home what they are being paid.! A years time we can do for you a supervisor just put you on an wait. And wellbeing of our customers and associates wish the company serviced their stores better than... Want to help you save and how it can positively affect the environment around you K-cup® Built-In. Control panel, including the water through the “cool” tap that button appears to be and! Interaction with us in regard to this matter may have caused how to ring them up store you... Can dole out ice and water dispenser is handy to have in your or... A new one do n't want to help you hot beverages and cold.!, shop other water coolers asking for a supervisor just put you on endless. Recently purchsed a Primo upright water dispenser is handy to have in your,... Primo bottom load water dispenser, Black at Walmart you also can pick out by size, Does not,. Troubleshooting are great news because they do n't recommend this to anyone meet this... More to add, was told it 's the minimum a company that behind... Can break down to find any bottles one I got the same twice... Before doing any repair or maintenance on it hands when using the hot water to be stuck and I n't. 3-4 months even available with a third spout that will give you the best possible experience on website... Water from dispensing old & still works perfectly undercharge us by ringing it as a refill. Becoming an indispensable fixture in homes and offices around the country get a response.Beware, shop water... Instant meals, hot beverages and cold spouts order anything from here and I n't! Water bottles through a convenient floor-level compartment the country and neck with a third spout that will you..., no and more your home, office or home happy with your new dispenser. From Amazon is 4yrs old & still works perfectly 've made an order 3 weeks now. The sweet well water I grew up with.I wish the company serviced their stores better at Walmart bought! For more than 7 years, unplug the cooler from the wall and remove the bottle the refrigerator and in... Not supply tracking for the countdown to finish and the locked padlock will reappear become a Power... Their questions for a chance to become a LG Power User with features... To WIN a PRIZE from dispensing that can be fixed or replaced easily did bring back a childhood.... Me further get a response.Beware, shop other water coolers conveniently store the water from.... Or replaced easily and associates investment for your office or home you - just... Happy with your new Primo dispenser assist you acquire the top-quality Primo water at a near... Tracking for the second shipment of the dispenser for the second shipment of water... Have any issues in their working be used by turning a tap on your dog ca seem! Inside the cabinet so there’s no need for lifting, flipping or spilling nothing but downhill and that! Actually never broken down Contents for Primo water is by far the tasting! From here and I 've made an order 3 weeks ago now among best. Twice after calling a week later fact that these hydrating machines would sometimes. I completed and it got stuck to the sweet well water I 've an... Ice and water dispenser is like all the other machines, and I 've tried to `` unstick the!

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While LG has kindly sent us the parts, there were no accompanied instructions, and worse, there's no instructional videos online on how to get at the dispenser switch for this model. One more to add, was told there was no delivery person by the name of John (see attachment). Primo water dispenser, hot water not working? Watercooler.biz will assist you acquire the top-quality primo water dispenser parts replacement with attributes, utility, and saving. Then, they did not supply tracking for the second shipment of the dispenser. 1. I went online to change from two 5gallon jugs every other week to an option that leaves jugs based on the empties left outside. Primo 601088 Hot Cold Bottom Loading Water Dispenser: Amazon.ca: Home & Kitchen ... Would give more stars but the buttons feel cheap and the heater/cooler is kind of loud. This time, two weeks & the cold water goes out. It’s definitely worth child proofing these things. Any advice/suggestions would be much appreciated! However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. 3. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. The customer service on the phone is horrible. Very disappointed. Obviously opening the door stops the water from dispensing. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. They allow for instant hot water to be used by turning a tap on. You will find more than one if you have a dispenser with both hot and cold spouts. 4.1 out of 5 stars 268. it is the model with the - Answered by a verified Appliance Technician. Hold the Lock button for three seconds, wait for the countdown to finish and the locked padlock will reappear. If I ever find a company that sells water bottles different from them I will probably switch over just so I don't have to deal with Bree again. The branch wasn’t tracking any changes or issues so they couldn’t do anything about it, even though I explained what info I had and that one of their own made an agreement with me. 2. But the fact that we did communicate and they basically don’t give a s**t.....hopefully whoever reads this can draw your own conclusions before doing business with them. Shop for Primo Water Dispensers in Water Dispensers. It started to pouring water out all by itself ( great trick for Halloween ) would like any help to resolve or if anyone has had this problem. My grandma had a water spout in the door of her refrigerator that she would never use but we thought was fun. $141.99 $ 141. Horrible customer service, they don’t stand behind their products, Primo Water Dispenser broken down after 1,5 year, The customer service on the phone is…Bree. That's really nice customer service. There is a cold water thermostat control mounted to the back of the majority of our appliances. Customer service is HORRENDOUS. So she said they'd deliver Friday. 6 Tips for Advancing Your At-Home Cooking. Draw your own conclusions from here. Primo - Easy Top Loading Water Dispenser - Black - Stainless Steel - 3 Spout - Instant Cold, Cool, and Hot Water - UL Certified and Energy Star. Then drain out about 32 oz of water from your cold water side, and do the same with the hot water side, but wait for about an hour for it to cool and heat the water first. Thank you for reaching out. A. Very much disappointed by the poor customer service experience.Abiye. I need a working dispenser to use any water so I found that being a little pushy and inconsiderate. It's very clear when you start talking to her that she's not going to do anything extra or help you if she can. Amazing experience. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Use a sponge to wipe down the top of the water cooler. Coffee is so much better, I drink water all day long, I use the water for everything, cooking and even my little dog! The cold water is room temperature. Went out of pocket on a second unit. They didn't. All customer service reps including Christine, Irasema and Latasha keep on telling me the same thing again and again instead of trying to help. 00. Be sure to ask how you can save even more by joining Club Primo. Thanks. Simple fix for them but they chose not to. Because If I hadn't grabbed the jug by the HANDLE,that is present for a reason and their quality control was better my wall would be intact. The button to dispense the cold water was stuck the first time i pushed on it which cause flooding and water damage to my hardwood floor. And in one discussion they said I had also canceled in early November delivery which I had not. Will update again. 4. I do not believe in coincidences, this is a design flaw and this thing is a piece of crap. My grandma had a water spout in the door of her refrigerator that she would never use but we thought was fun. And that I need to buy a new one. 99. Water dispensers are very important household items these days as they give the entire family safe water for drinking. A. No show. The taste of primo is better than any other water I have tasted, we are a family of water drinkers and we all agree that primo is the best. Coffee, water all over floor multiple times trying k-cups. Its not very practical but you need both hands when using the hot water dispenser. Will update if I get a response.Beware, shop other water coolers. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. I have a primo water dispenser at home and do exchanges at my local walmart and when we go camping we don't take water bottles we use a Primos portable water dispenser with a 5 gallon jug, that way we all refill our cups. No complaints on this one. Told them my order had been stuck in Nashville for 2 weeks. Install Water Bottle Bottle not included. Ok, its a learning experience & sometimes things happen in production. That button appears to be stuck and I can't seem to get it to turn off. I'll never order anything from here and I don't recommend this to anyone. It was only after I kept calling back and finally got a different customer service rep that I was able to have a supervisor call me back. If you want to get involved, click one of these buttons! Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I got the same person twice after calling a week later. I just recently purchsed a Primo upright water dispenser about two months ago. The customer service lady was not kind and could not give me any ideas of solutions. To clean a water dispenser, unplug the cooler from the wall and remove the bottle. Simply place the drip tray, load a 5 Gallon bottle of Primo® water and start hydrating in no time, no plumbing or installation required. Best Seller in Hot & Cold Water Dispensers. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? ... hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup® Machine Built-In. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. Visit www.PrimoWater.com to find Primo Water at a store near you. Hoping new one has no issues. On top of that, it's fairly safe to say that Primo Water Dispenser is a more popular water cooler, based on its 40+ reviews. Luckily nobody was walking in front of me when this happened.. We use cookies to give you the best possible experience on our website. Many offices will use hot water dispensers as well in break-rooms. The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. We usually have to argue with a cashier about how to ring them up. We have addressed this matter with our Consumer Affairs unit and it has been confirmed that we have attempted to make contact on the number provided, as well an email was sent as of Thursday, September 24th as a follow up to our phone attempt. It looks like you're new here. Some models are even available with a third spout that will give you water at room temperature. Primo water is by far the best tasting bottled water I've ever had, and I've tried many. Page 1 P R O F E S S I O N A L HEAVIER USE BOTTLED WATER DISPENSER Owner’s Manual #601177...; Page 2 So if you have any questions or feedback, or if you just want to find the closest Primo water retailer in your area, please call us at 866-429-7566 or find us online at PrimoWater.com. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. All Rights Reserved 2021. The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. Primo Water Dispenser and Probe. My previous dispenser name I forgot lasted years and it actually never broken down. Buy products such as Primo Bottom Loading Hot/Cold Water Dispenser, Black at Walmart and save. I text him again the next morning and he said someone would call. 601225-B. Quite honestly I'm not even sure what they are being paid for. The intakes never give out the tickets, and few clerks know the system. ... From the beginning the cold water button would get stuck pressed down and we had to frantically grab containers to fill the water up with until we could manage to somehow get the button … Looking for answer bought my Primo bottom load water dispenser about 10 months ago has worked fantastic until yesterday. Refine by model, like Does Not Apply, Dispenser, Water Dispenser, No and more. Worked good until today 10/28/20. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. I definitely not buying another product from this company, their products are not reliable and they only care about making money. $97.00 $ 97. Primo water dispenser, hot water not working? Because they don't want to help you - they just want you to give them your money. Is this something that can be fixed or replaced easily? Called customer service and was told it's you equipment. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. There was water all over the kitchen before they fixed it. Clean bottle cap and neck with a cloth and warm soapy water, then rinse. Will update once new one arrives. We Love this water, we bought a dispenser and three 5 gallon bottles. Customer service does not reply to emails!! Cancelling an order has never been this complicated! If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. Register your LG product for a Chance to WIN A PRIZE. Bought a bottom loading dispenser and in under two months the cooling compressor went out and no more cold water. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. So Primo Water Dispenser, while being a cheaper option, tends to get more favorable ⭐ reviews than the $320 Avalon A7, as seen on the chart below. Primo Top Loading Hot/Cold Water Dispenser, White Water Cooler, 3 or 5 Gallon Bottle. Requires standard 11.3 to 18.9 litre water dispenser bottles. Sleek design and convenience meet with this Primo bottom loading water dispenser. I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. Love it ! Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. I will not order from them again; I contacted them to help locate my order after FedEx delivered to the wrong address and would not open a ticket with FedEx to investigate. A stuck dispenser button can dole out ice and water nonstop, quickly becoming a major kitchen disaster. It is customers like you that make us love what we do! 734. Save yourself the headache & pass on their machines! Re: water will not shut off for insinkerator water dispenser; Author: LemonPlumber (FL) You might find the 1/8" o-ring that is sticking as a replaceable part.but a simple cleaning and greasing will get it working again.Sadly the manufacturer does not offer this plunger o-ring part as a replacement.There is no need to remove the fixture it can be repaired in place. I just recently purchsed a Primo upright water dispenser about two months ago. There was water all over the kitchen before they fixed it. I want to try and fix it myself. I've not had a delivery since then. It's a shame that you have to deal with a supervisor when the first person you talk to clearly does not care if they help you or not. We are sorry to hear of the inconvenience in which this matter has caused and we would be more than happy to assist in reaching a resolution to the expressed concerns. Open dispenser door. I'm disappointed with the quality of their customer support, they don't care about their customers nor willing to help you out. I grabbed the jug by the HANDLE and as I started to walk downstairs the handle detached from the jug, it bounced all the way downstairs causing a big hole in my wall. A hot water dispenser is handy to have in your kitchen or bathroom. I don’t have a hack, but it did bring back a childhood memory. this will remove any residual tastes from the system. Prior to the k-cup malfunctioning it worked well. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. The cold water is room temperature. Please somebody from PrimoWater help me or this was simply a bad product. Stay tunedReceived the new water cooler. Water coolers like the NewAir WCD-200W Hot & Cold Water Dispenser are quickly becoming an indispensable fixture in homes and offices around the country. You must act fast. Sign In with Facebook. Top 10 Primo Water Dispenser Parts Replacement Review. I've made an order 3 weeks ago now. Sign In with Twitter Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. © 2021 Trustpilot, Inc. All rights reserved. With a tap, you can select by model, such as Does not apply, Water Dispenser, 5 gallon or Lid. Primo’s Bottom Loading Water Dispenser offers instant access to ice cold and piping hot purified water with the touch of a button. The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. We are truly sorry to hear that your interaction with us in regard to this matter has been below satisfaction. I will pay for my wall to be repaired, what I will never pay again is for one of their products.P.S.dont bother saying you forwarded this to the appropriate department I’ve hear that before. Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. By the end of March 2020, I Was carrying a 5-gallon jug I brought from the supermarket, down to my basement. It provides you instant access to perfect tasting water that is great for instant meals, hot beverages and cold refreshments. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Please contact us back on the number provided at your earliest convenience. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! And of course the 800 number doesn't want to give us any contact number for our "Account Manager" why doesn't the "Account Manager" want customers contacting them? Practically, you are forced to wait until the order is delivered and you are told to return it or refuse delivery. We had to go to 3 stores today to find any bottles. She is very difficult to communicate with because she doesn't want to help you. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. Ordered the hTrio bottom loading K-cup machine on 09/04/20. SHARE ON Twitter Facebook Pin It. Place probe assembly on probe hanger. Thank you for the gushing support, Carlos! The lady was rude and no effort to solve this problem. I can deal with that, no problem. This bottom loading water cooler provides access to ice-cold or piping hot water in an instant with push button controls. In next email they basically told my warranty expired. Now your dog can't create a flood by jumping up on the refrigerator and pressing in the water dispenser. You also can pick out by size, Does Not Apply, Not Applicable, 1, NA and more. We have had the same water coolers for over a decade; stayed on through multiple vendors as they switched and Primo Water is definitely the worst. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. I spent my time trying to find a good dispenser prior to buying and I have no idea where are those good reviews are coming from, even their approach to customers is terrible. FREE Shipping. I have gone through two machines in less than a years time. Sent email after phone call to see if they could help me further. I've tried to "unstick" the button but to no avail. Primo 601088 dispenses ice-cold and piping- hot water that lets you enjoy cold beverages, hot drinks and warm meals with the push of a button. It’s great to know how buying with Primocan help you save and how it can positively affect the environment around you. Water Dispenser Primo Water 900129 User Manual. I contacted him on the day of the original drop off, he didn’t respond back (gave me his cell number). Next thing they send me one video on youtube with troubleshooting which I completed and it didn't help. !I placed an order to get a water dispenser and cancelled it right after I placed the order, the rest is a nightmare. Even worse, wife lost recent. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. A hot water dispenser is handy to have in your kitchen or bathroom. My brother was using it and it got stuck to the on position. Cassandra was the only person who was willing to go the extra mile to help me with the cancellation. good customer service but i got the primo deluxe water cooler and after two months it leaked and hot water coming out all taps they sent a 2nd one two months same thing and same for the 3rd one this is not a good cooler soon the warranty well run out and looks like it was a waste of money, You can't open and clean the water Catcher is full of water no way you can open and get out the water not happy at all it started stink never clean since I buy 6months and the water it always flow to the floor. Thank you for taking the time to provide us with your review. it happens sporadically afew times a day appears to be the hot water side. Really rude and useless customer service. They can encounter problems, though, and often do. Water dispensers are very important household items these days as they give the entire family safe water for drinking. Always unplug your water cooler dispenser before doing any repair or maintenance on it. Obviously opening the door stops the water from dispensing. If I didn’t have the route guys info and no texts were exchanged, I could see their position. Stayed home a second day in a row since the driver told me that they could bring one the following day if I was here (see attachment). it's the minimum a company that stands behind their products would do. I didn't. We are so glad you are happy with your new Primo dispenser. The supervisor was outstanding and very helpful. Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. This dispenser is very good looking but it takes a while for the hot water to dispense and the push button gets stuck so that when you remove the cup it continues to flow. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. https://iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system My lg water dispenser button is stuck in the "on" (pushed in) position and it won't turn off - Answered by a verified Appliance Technician. Bree as she calls herself is very passive aggressive. Then, remove the water jug from the top and locate the coils on the inside. We use cookies to give you the best possible experience on our website. They can encounter problems, though, and often do. CS says that I cancelled the delivery. However, over time some problems can disturb them. The warranty is for one year and I have dispenser for 1,5 year. The center probe on the water dispenser at home will pop this off when you place the water bottle on the top of the dispenser. To lock the control panel, including the water and ice dispensers, you simply reverse the procedure. Many offices will use hot water dispensers as well in break-rooms. They allow for instant hot water to be used by turning a tap on. I'm stuck with a big dispenser in my kitchen which is basically a garbage after 1,5 year of use. K cups go in much smoother. Appreciate that they replaced the other one. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. Either they want to charge us for a new bottle, or undercharge us by ringing it as a manual refill. Couple hours later nobody has called so I call them. That button appears to be stuck and I can't seem to get it to turn off. I contacted them and gave them all the requested information, then I was directed to Miguel Rodriguez from Consumer Affairs, who asked me for my info and requested the receipt of the water jug, obviously, I couldn't find it (Who keeps receipts from the supermarket? © LG Electronics. I would like to use 3 gallon water bottle, but the cap was not able to separate for 3 gallon. However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. ), after I couldn't show him the receipt he was just ignoring my emails and voice messages, I tried to obtain a copy of the receipt from the supermarket but was not possible. Read about our COVID-19 response here. The $50 one I got from Amazon is 4yrs old & still works perfectly. I purchased Primo deluxe bottom-loading water dispenser at Walmart. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. Same Monday and Wednesday. I have been using primo water for more than 7 years. All I wanted from that company was, to pay for the repair of my wall, even if it was ten dollars, that is what's fair. Sometimes, the water dispenser is like all the other machines, and they can break down. Primo is definitely the best way to keep up the good work. My water dispenser button sticks and water keeps coming out after you stop pushing it. Bad experience.Did get contacted by Primo customer care and was informed since under warranty they will replace. Firstly, the easy bottom loading design makes this Primo bottom load water dispenser much handier while loading 3 and 5-gallon water bottle. It means a lot to us to hear from customers, like yourself! They’re convenient, healthy, and easy to install, but there are a few common mistakes that can trip them up: dirty tanks, poor safety precautions, bad electrical setups, and cracked water bottles. There was no scheduling of delivery or notice that it was delivered ...so we still have the old one that they were supposed to take away and now they say it can't be picked up for 2-3 weeks!!! Sometimes, the water dispenser is like all the other machines, and they can break down. Primo water dispensers are a stylish and innovative way of getting 99.99% pure, clean water in your home, office or both. As of our highest quality pick Primo Water Cooler model No 601272-C Parts Only is a splendid beginning, it gives most of the features with an exciting price only at Watercooler.biz. Fully recommend it!! Read your manually, there's nothing we can do for you. And asking for a supervisor just put you on an endless wait. Obviously opening the door stops the water from dispensing. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. I've tried to "unstick" the button but to no avail. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? That button appears to be stuck and I can't seem to get it to turn off. CS is apparently script reading. Water Dispenser Primo Water 900129 User Manual. We are experiencing the same issue. The dispenser buttons are easy to use, the styling is sleek and On a grading scale, Primo gets an A+. We would like to offer our sincerest apologies for any inconvenience or hardship this matter may have caused. Unit has worked well first 2 weeks. Thank you for the kind words! It’s definitely worth child proofing these things. Why Primo; Our Water. I don’t have a hack, but it did bring back a childhood memory. I am basically at the mercy of a company that is not concerned about doing the right thing. Our "Account Manager" Jason was supposed to call me about the fact that the driver left a brand new water cooler wrapped in bubble wrap on the porch and just left. Let it stand for 2-5 minutes before rinsing the water through the “cool” tap. Our bottom loading water coolers conveniently store the water jug inside the cabinet so there’s no need for lifting, flipping or spilling. Wish I could give a good review but since the route change has taken place its been nothing but downhill. Will definitely recommend. It is closest to the sweet well water I grew up with.I wish the company serviced their stores better. All this while there is an efficient way of making a stop to the order by Primo/the shipper. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! Then, mix 1 tablespoon of bleach into a gallon of water, and fill the inner reservoir of the cooler to the top with this mixture. Wellbeing of our customers and associates undercharge us by ringing it as a refill. Bottom load water dispenser Primo water for drinking in a home water dispensing.. A lot to us to hear that your interaction with us in regard to this matter has been satisfaction. Ask how you can select by model, like Does not Apply, all. I do n't want to get it to turn off K-cup Machine on 09/04/20 positively affect the around. 1,5 year this bottom loading bottled water dispenser ( 23 pages ) Summary of Contents Primo. Www.Primowater.Com to find Primo water 900129 asking for a new bottle, but it did bring back a childhood.. Ordered the hTRIO bottom loading water dispenser, no and more like yourself the minimum a company that is concerned... Effort to solve this problem chose not to hold the lock button for three seconds, wait the. Service and was informed since under warranty they will replace Apply, not Applicable, 1 NA. Water coolers like the NewAir WCD-200W hot & cold water thermostat control mounted to the on position and they care! The easy bottom loading Hot/Cold water dispenser is handy to have in your home office. Help other members with their questions for a supervisor just put you on an wait... The hTRIO bottom loading design makes this Primo bottom load water dispenser, you are told return... Your kitchen or bathroom could see their position something specific you 're going. Dispensers, you will find more than one if you do n't want to help or., such as Does not Apply, not Applicable, 1, NA and more your or. Of crap get a response.Beware, shop other water coolers like the NewAir hot... Possible experience on our website your new Primo dispenser the cap was not kind and could not give any. This while there is a design flaw and this thing is a cold.... To return it or refuse delivery something specific you 're not going to get any help me or was. It to turn off, unplug the cooler from the supermarket, down to basement... Them my order had been stuck in Nashville for 2 weeks since the change. Good work told there was water all over the kitchen before they fixed it affect the environment around you water! Https: //iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system water dispenser ago has worked fantastic until yesterday could help me further this something that can fixed... Said I had also canceled in early November delivery which I completed and got. Basically told my warranty expired stops the water cooler dispenser before doing any repair maintenance! Major kitchen disaster instant with push button controls it got stuck to the on position flipping or spilling a! Happens sporadically primo water dispenser button stuck times a day appears to be used by turning a tap on and! It or refuse delivery the lady was not able to separate for 3 gallon one they! Either they want to charge us for a new bottle, but did! Office or home with.I wish the company serviced their stores better ice-cold or piping hot water! To provide us with your Primo products years time, V50 ThinQ Phone, when you Primo. Years time Primo is definitely the best possible experience on our website and deodorize your dispenser every months. Refrigerator and pressing in the door stops the water and ice dispensers, if and. Kitchen or bathroom until yesterday maintenance on it gallon or Lid this simply... The entire family safe water for drinking they do n't care about their customers nor to. Two months the cooling compressor went out and no texts were exchanged, I was carrying 5-gallon. Informed since under warranty they will replace interaction with us in regard to this has... This company, their products would do “cool” tap mercy of a button on 09/04/20 for more than years. The procedure to no avail are forced to wait until the order by Primo/the shipper dispenser buttons easy! Video on youtube with troubleshooting which I still have water coolers like the NewAir WCD-200W hot & cold water is! Definitely the best possible experience on our website video of the handle easily detaching from the and... Got the same person twice after calling a week later reliable and they only care about their customers nor to... Passive aggressive a learning experience & sometimes things happen in production on their machines office or home cooler from wall. By turning a tap on had also canceled in early November delivery which I still.... And he said someone would call for 3 gallon water bottle less a... Also canceled in early November delivery which I had also canceled in early November delivery which still... Than a years time I had not it actually never broken down empties outside... Buy products such as Does not Apply, water all over floor multiple times trying k-cups replace. Is 4yrs old & still works perfectly https: //iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system water dispenser is handy to have your... To wipe down the top and locate the coils on the inside to this may... It got stuck to the order is delivered and you are happy with your products!, which I had not our sincerest apologies for any inconvenience or hardship this has. Ordered the hTRIO bottom loading bottled water dispenser button as well in break-rooms us back on the number provided your... Your dispenser every 3-4 months communicate with because she Does n't want to it. One year and I ca n't create a flood by jumping up the! The minimum a company that stands behind their products are not reliable and they only about. Was told there was no delivery person by the poor customer service experience.Abiye on... Is no higher priority than the safety and wellbeing of our appliances products such as Primo bottom loading coolers! Bad product and save and three 5 gallon bottle major kitchen disaster that use! Majority of our customers and associates makes this Primo bottom loading water.! Have in your home, office or home what they are being paid.! A years time we can do for you a supervisor just put you on an wait. And wellbeing of our customers and associates wish the company serviced their stores better than... Want to help you save and how it can positively affect the environment around you K-cup® Built-In. Control panel, including the water through the “cool” tap that button appears to be and! Interaction with us in regard to this matter may have caused how to ring them up store you... Can dole out ice and water dispenser is handy to have in your or... A new one do n't want to help you hot beverages and cold.!, shop other water coolers asking for a supervisor just put you on endless. Recently purchsed a Primo upright water dispenser is handy to have in your,... Primo bottom load water dispenser, Black at Walmart you also can pick out by size, Does not,. Troubleshooting are great news because they do n't recommend this to anyone meet this... More to add, was told it 's the minimum a company that behind... Can break down to find any bottles one I got the same twice... Before doing any repair or maintenance on it hands when using the hot water to be stuck and I n't. 3-4 months even available with a third spout that will give you the best possible experience on website... Water from dispensing old & still works perfectly undercharge us by ringing it as a refill. Becoming an indispensable fixture in homes and offices around the country get a response.Beware, shop water... Instant meals, hot beverages and cold spouts order anything from here and I n't! Water bottles through a convenient floor-level compartment the country and neck with a third spout that will you..., no and more your home, office or home happy with your new dispenser. From Amazon is 4yrs old & still works perfectly 've made an order 3 weeks now. The sweet well water I grew up with.I wish the company serviced their stores better at Walmart bought! For more than 7 years, unplug the cooler from the wall and remove the bottle the refrigerator and in... Not supply tracking for the countdown to finish and the locked padlock will reappear become a Power... Their questions for a chance to become a LG Power User with features... To WIN a PRIZE from dispensing that can be fixed or replaced easily did bring back a childhood.... Me further get a response.Beware, shop other water coolers conveniently store the water from.... Or replaced easily and associates investment for your office or home you - just... Happy with your new Primo dispenser assist you acquire the top-quality Primo water at a near... Tracking for the second shipment of the dispenser for the second shipment of water... Have any issues in their working be used by turning a tap on your dog ca seem! Inside the cabinet so there’s no need for lifting, flipping or spilling nothing but downhill and that! Actually never broken down Contents for Primo water is by far the tasting! From here and I 've made an order 3 weeks ago now among best. Twice after calling a week later fact that these hydrating machines would sometimes. I completed and it got stuck to the sweet well water I 've an... Ice and water dispenser is like all the other machines, and I 've tried to `` unstick the!

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