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express glasses review

express glasses review

Their slogan is "Orders ready and shipped the same day". The lenses are blemish free. I got 2 pairs of glasses with lense upgrades for 84 dollars. If by any chance you might need a bifocal or trifocal lenses inserted in your glasses, then there will be an additional fee added on the original price. I shipped them back and emailed the company to notify them. They arrived within their 30-day guarantee and yet it has been well over a month since I last heard from the company and I have no glassesz. Thanks for reading. Wish more folks did it like you guys. We surveyed almost 4,500 Which? 2nd experience just as satisfied. I was about to order and had a question. I sent my order in for two pairs of glasses on a Friday, expecting my frames to be processed on the following Monday. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Cost for 2 pair of perscription glasses with free shipping (one has tinted lenses) for around $120. I paid, and was then charged for two pairs of glasses for a Total of $74.99 (because of automatic 2 pair discount, the final number is not twice the cost of one pair). Never again. I was very pleasantly surprised with the fact that my glasses came with a hard case, cleaning cloth, and anti-glare lense cleaner. The first two times I was happy with the service and glasses. I placed an order on Nov 14th, but the glasses I received where not mine. Can't beat it! OK whatever. Guaranteed - 14 day money back returns. Never did. Vision Express at Stafford branch always give good service. I did.2 months later, no glasses. Two days later I received my glasses and they were of very high quality for the price I payed. Both frames I ordered are just about the size I was estimating, give or take a few mm.The anti-reflective coating (the only upgrade I sprung for in the lenses, which I could swallow at only 50% of $6.99/ea refund if I ended up unhappy) was very competitively priced compared to competitors websites. Can't complain or try to rectify situation, no one answers. BTW glasses came in a great case with microfiber cloth. I have emailed, phoned and messaged. I placed a first order, product delivered late but with great quality. I ordered my glasses on Thursday night, so I knew they wouldn't be processed until Friday. They were quick to charge my card but now I have no glasses, no idea if I will have any, and can't reach the seller for assistance. Do not order from this company. So I chatted in a few days later and got a rep named Steve. And there was not an invoice in the package to double check. So far so good. I thought I had received a pair that belonged to someone else. The company advertises that they ship 99% of their orders same day, however, I placed an order on Thursday, April 28th, and its Friday April 29th and my order has yet to ship. They quality of the product is poor. Now I'll complain to my credit card company.I'm out $60. Online since 2005 - well established with over 15 years experience.. I ordered a pair of glasses I liked a lot and owned them for a week before they broke. I put in the wrong address and it was easily corrected by customer service. 1) Wear any glasses with clear lenses. We wish you well and await your return. At a time of national crisis they still continue to give best service. Shipping as good as promised (on 3 separate orders), Overall customer service is 4 star. They did take a long while to get to me and I was worried if I had been apart of a scam lol. Read real customer ratings and reviews or write your own. Worst customer service I have ever experienced! Need prescription glasses urgently? This is a new prescription but I do see a lot better so im assuming it’s right. Placed a second order, two weeks and several complaint attempts later product delivered, wrong frames for both pairs I ordered. Prescription glasses from only $7.95 including lenses & coatings.. FREE lenses & coatings - 60%+ savings compared with the high street.View our lens prices.. 100% satisfaction. One of the best Laser Eye Surgery/Lasik, Healthcare business at 745 E Joyce Blvd #124, Fayetteville AR, 72703. On the other hand we ship 99% of orders same day. So I emailed them immediately. New Glasses from Vision Express – Review. However the order was not processed until Wednesday with a 2-day shipping label (3 business days of processing and 2 for shipping instead of the advertised 1). Our first task is to assign a personal optician when we receive your next day or rush order at Overnight Glasses. Though I spent $35.99 on the frames I returned, the company only refunded $12.04 of my purchase.I wasted time and lost money doing business with Express Glasses. I received one pair of noline bifocals w/grey photovision. Additionally, product descriptions are incomplete. 4 reviews for Express-Glasses, rated 1.00 stars. 180 Eyemart Express reviews. That is the only complaint. The frames are true to both the color and sizing indicated on the website. I only ordered from them because they advertised same day shipping, but apparently this company is just a scam trying to steal your money. You can find contact details for EyeMart Express above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Your response will be removed from the review – this cannot be undone. “Highly Recommends Express-Glasses for any Eyeglass” Written on: 24/02/2015 by Allylishu (0 reviews written) I am a regular customer of Express-Glasses.com, they are … They have speedy and helpful customer service with quick delivery of sturdy, quality frames and lenses. No glasses. "Ordered one pair of glasses. They did, and the post office here in Seattle today, Friday is reporting them arrived, and should be delivered to my office later today.Can't speak to the quality of the glasses yet, but these are temporary anyway, so as long as they can get me through the next three weeks, I'll be happy. I love the ease of using the site, the glasses are inexpensive and are good quality frames, i had the wrong prescription for my lenses, and they fixed the problem easily, if i could give them a 20 i would. We recieved them 1 week later. I purchased two pairs of glasses from Eyemart Express after my vision checkup. It takes a little longer than a day but it's worth the wait!!! Thanks to this site I didn't have to spend hundreds at my eye doctor. My progressive glasses are excellent!!! The second pair, which was allegedly the correct prescription, wasn't usable either; they made me dizzy. And this was with one pair requiring "1-2 days extra" to prepare. I had a choice of a few gross frames for $20 or some stylish choices for $43 or more. A few years ago it was possible to save more than 80% on the cost of basic glasses. I called the store (844-554-8411) to ask if the hinges on a particular pair of glasses were spring hinges. I want what I paid for. I have been a generational customer. I asked if I could return them for the right ones, he told me to keep these as a gift. My order arrived yesterday; the Rx seems SPOT- on and so forth. At the end, the Checkout Total showed one pair of glasses for $55.94. This is the second pair of glasses I ordered from this place. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. You should get it within a week. HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. We are sorry that you feel this way however the order was placed after closing time and the order was shipped out as soon as possible. The fourth time I picked up two pair of glasses in March 2015. I ordered my glasses (bifocals) on a Saturday. I received them in less than a week and I am very pleased. You end up paying about $300-400 for glasses . Accurate Rx. Why choose us? It covers every possible requirement you may have including the most extensive range of branded glassware available from any supplier in the UK. They said it was because they were prescription sunglasses. A free inside look at company reviews and salaries posted anonymously by employees. The person who answered the phone said yes. I'm guessing they just paid for shipping to get a tracking number. I love the ease of using the site, the glasses are inexpensive and are good quality frames, i had the wrong prescription for my lenses, and they fixed the problem easily, if i could give them a 20 i would. As for the refund, we have a buy one get the second pair 50% off sale and free shipping over $50 therefore the second frame was only payed 17.99 instead of 35.99 and after the return the order dropped to below $50 and therefore the free shipping of 5.95 was removed hence the 12.04 refund. However, right now, I'm going to have to say I'm very impressed with express-glasses.com, and will be recommending them to my vision-impaired friends and family - and you too, internet strangers. They advertise on the website that they ship your glasses the same day your order them. Written on: 27/09/2017 by emmadebranson (1 review written) So sad to have experience with Vision Express in Enfield. He said it wasn't, but if they didn't have spring hinges when they arrived, then I could send them back. Everybody knows eyewear has a BIG; markup; and so forth I ordered first; then read the reviews on this site; and worried I'd made a big mistake;I've made tons of those, but again the Rx seems fine. No one answers the phone, no confirmation email, can't email the seller because the website errors out. Free delivery. I have since sent more emails to check on the status, and yeah, no reply. This company stole $60 from me. 2) Use a mirror or ask a friend or family member to mark your pupil location on the clear lenses using a dry erase marker. The glasses I ordered were exactly what was delivered to me. Would not recommend, nor do business with again. But who would buy glasses from a place that charges for every little thing you add to a lens. Buy your glasses somewhere else. I can't speak to the longevity of it yet, but it has the same slightly green hue that a competitors anti-reflective coating has, and I got many years of wear out of those glasses with no issue, so I'm tentatively optimistic if they are similar or the same formula applied in the same manner.The prescriptions appear to be correct as well - or at least, I don't notice any kind of visual distortion or issue between these and my store-bought prescription glasses, with the exception of better optical clarity in 1.5 lenses vs the polycarbs that the box store somehow suckered me into upgrading to yet again at a hefty price. The customer service agents, are positively, the best. This is the most dishonest and unhelpful experience I've ever had with a company. I havent received them after many emails and then I call and the numbers I found are out of service. Shopping cart order info is non-existent other than price. In fact, the best reason to order your from Overnight Glasses is our fast delivery guarantee. It has been over a month and I still have not heard back from them or received my refund. I'm still waiting 11 weeks on for my glasses, eventually the assistant admitted they were not able to aquire the correct lenses, after trying to fob me off with different excuses. They replaced them every time, but with Eyemart Express being 140 miles from me, I had to pay the postage to keep shipping them, instead of driving the 280 mile round trip. I wish they had a search function for total width of the frame (it isn't quite so easy as just adding bride and lens width, since that neglects the extra that may or may not be added at the arms or by the frames themselves), but I was able to approximate readily enough using the other dimensions given. Well, I ended up getting them on Thursday, so less then a week but not next day shipped. No response. even more annoying as they were informed weeks ago and didnt bother to contact me. The focus clarity is super sharp.Thank you Express Glasses for living up to the promises made. They must stand in … I read all the negative reviews and was a bit freaked out. Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. (As of Oct-13-2016, Express Glasses return policy is you get 100% store credit, or a 50% refund.)" Very reasonably priced and a terrific product. I searched website after website. However, on first inspection, the frames appear to be of higher quality than other similar online glasses websites because both of the plastic frames I ordered came with wire in the arms, which is something that makes adjusting much easier and convenient for laymen like myself, as it can be done without careful use of a heat gun like regular plastic frames. My regular glasses had the frame break FIVE times in the first 8 months. That is excellently quick service. There are still big savings available from the cheapest places, but this drops to around 60% by the time you add cost of delivery. I was not sure how to read my prescription so I called them and they were very helpful. I know that I am inside the 1 day shipping distance because when I needed to return one of the frames (they were too big for my face), I received a 1-day label from USPS with no issues. No response. We have a… • Dazzling car headlights under Government review But what's so special about night driving glasses? I ordered them on Friday. Selected women's and men's frames are available to buy online. Ordered Tuesday at 5:00 PM est. I'll drop the score one star each day. Great glasses I bought 2 and just put in an order for another 2. Nowhere does it show the detail of your order as it builds. members who wear varifocals to find the best and worst places to buy varifocal glasses – with independent opticians coming out on top. The customer service agents, are positively, the best. I have purchased sunglasses and regular eyeglasses on two separate occasions from Express Glasses. I was a little nervous to order from express-glasses.com given I couldn't find ANY reviews for them ANYWHERE. the frames were $39.00. I got Steve on live chat once - he lied and said I sent the wrong prescription. Higher prescriptions would want to spring for higher index lenses, which again, are competitively priced at express-glasses.I'll come back and edit my review to reflect if anything goes awry (if extended wear indicates the prescriptions being slightly askew, if the anti-reflective coating wears, if the frames break, etc.). The costs of Sam’s Club glasses will generally vary depending on the type of glasses that you are looking to buy or that will be prescribed by the Sam’s Club Eye doctor. 420 customer reviews of Eyemart Express. A+. Express Service. The third time I could never see through either pair of glasses. The website errors out on several links. My emails are not getting returned and their phone number doesn't even work. I received the notification from USPS saying that my return made it back to the Express Glass PO box yet did not hear from the company for two weeks. I will be ordering again soon. Order 24-hour or choose 3-day rush delivery service. I ordered glasses on the 26th of nov. The cost was only $50 and I would definitely consider again. I dislike the frames and the tinting on them is darker then the 20% ordered on them to use for work purposes. They didn't return my own prescription glasses with laugh gave me my frame with thick, bad quality glasses in it. when I picked them up, the lens on the right side keeps falling out. Ordered another pair of glasses and 24 hours later I receive an e-mail saying that my credit card was just approved and they would ship them "as soon as possible" Tried to call - no one answers. They broke the one time I wore them. It's now Tuesday. My prescription is -2 in one eye and -3.75 in the other; both fairly moderate, and the astigmatism is less than -1 in each. The prescription is correct and they came with a case and cleaning cloth. During the chat I explained everything. I am very happy with the frames. To get refund went there 3 times. this one pair of glasses cost me $315.00. Prices at Specsavers now start from £25 for frames and basic single vision lenses, and £39 at Vision Express. :). Hey Express-Glasses, people actually NEED glasses. Thank you David and team for all your help this week. I wish I had researched this company. But I got them and they do protect my eyes. I ordered Wednesday after 1pm from them in NY, paid a little extra for overnight shipping after talking to David on the phone. The first pair took over 1 week to ship. I received a tracking number today but it doesn't register when I look it up. Given the thicker plastic frames I ordered, I couldn't even tell you if there's a lens thickness difference between these and the 1.59 polycarbs from my much more expensive box-store glasses. Seen prescription glasses are exclusive to Vision Express. The shipping times are not worth the poor quality and bad service. Read employee reviews and ratings on Glassdoor to decide if Eyemart Express … Very good value for the money. Total ScamWaited a long time for glasses - wrong prescription. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeMart Express Customer Service. Dialed their number and got "this number is not in service" Huh?Sent an email to their listed address - info@.... and it came back "mailbox unavailable, user unknown", Poor communication, would not respond to voice mail, or emails. patience and knowledgeable. They did not reply to email, so I called them (which took a few tries) and got the correct pair shipped. (employee of Express Glasses). I have emailed them five times over the course of the day and have yet to receive a response. I asked where on the site that might be shown. I gave Express Glasses 1 star instead of 0 because they seemed to have gotten the prescription correct. I have emailed, phoned and messaged. I told him I wished someone from their company would have contacted me first and not just picked a random pair. Seems like a fake company. Why is this thief allowed to operate??? “I'm giving this review a 1 star purely because the ophthalmologist doing my eye test and the equipment was excellent. Sounds like it is someone's cell phone. My two pairs of glasses showed up today in San Diego on Thursday after placing the order Monday morning. He said return them, he'd send a new pair out. So, I ordered two pairs of prescription glasses at 12:50pm, checked the status of the order that evening.... and sure enough, they had shipped out. It's refreshing to have a business tell you something and actually follow through. Now what am I supposed to do? Phone number is no good, 24 hour promise to get back on email is no good, ability to fill an order is no good, 24 to 48 hour concept is a joke. © 2021 Trustpilot, Inc. All rights reserved. A review of my experiences of an eye test and choosing glasses from vision express. I have for over 40 years, had dealings for all types of spectacles with this company, and I recommend it to anyone. I'm giving them a preliminary score of 3/5. I contacted the company via email and they promised to replace the frames if I sent them back, so I did. Thank you, Steve!!! They are unreachable and don't respond back. I have tried to contact them several times. They don't respond to chat box messages, don't answer the phone, etc. Who can complain about that? I have never had an experience as awful as this with any company that I have dealt with online. (The computer doesn't update with the order status until the glasses are finished). HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. ... Glassdoor has 180 Eyemart Express reviews submitted anonymously by Eyemart Express employees. Hoping to get a response now, but not holding my breath. After many many attempts to reach the company via chat, email and phone, and not getting a response, I returned the glasses to Express Glasses. I've used Eyemart Express in Columbia, MO four times. Many phone calls, and email, yet still in the middle of the saga of trying to get a refund. I recently replaced my eyemart express glasses at eyemart express. Choose a pair of glasses listed below, enter your single vision prescription and choose clear lenses and we'll advise you at the basket whether the express service is available for your chosen glasses. patience and knowledgeable. Emailed them a ton of times no reply so far. He assured me they would go out the next day overnight shipping. It’s been two weeks. I reported Express Glasses to BBB. My prescription has always been fairly minor – I can legally drive without them but I do find that everything is just that bit sharper, particularly when driving at night. Glasses arrived with the wrong Prescription Lenses. Delivered Next Day. I'm glad I did.Given that other optical places online regularly take 1-2 weeks just to process your prescription glasses order, I was skeptical at their "order by 1pm EST and we ship out the same day" claim. I paid the extra for 2-3 day postage. Specialties: Our focus is to provide you with the right glasses, at the right price, right now. Sure they didn't ship out the same day but they only took 3 days to arrive. Excellent company! These guys are GREAT. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. All the things I found helpful to help you decide if it is for you. I too, have had many issues with this company. It's like I don't exist. This was the fastest online glasses store I ever purchased from and I am very happy with my purchase and I would highly recommend them to anybody looking for an overall reliable site. They don't answer phone, respond to emails or letters. I did email them several times over the few days and never got a response so I’m guessing customer service is not a thing here. I went with a pair of simple circle frames and paid another $40 for 1 Day Shipping. So they now sit in a drawer. Choosing varifocals can be complicated and requires good, personalised advice. I am happy with my order. Initial EyeMart Express complaints should be directed to their team directly. No I'm not an employee, nor a robot. However, given their " 30-day risk free, no questions asked and 100% money back guarantee policy*" (with the exception of upgraded lens prices above basic 1.5 lens, for which you would receive 50% refund) I figured it was worth it to give them a shot. Rather these are glasses that have been specially developed to reduce the effects of glare. Figured I would give them another chance. Read honest and … Product was not what was paid for, and glasses broke within half a year. We are committed to fast delivery and rush service for women’s glasses. The first pair of glasses I ordered came with an incorrect prescription - 100pts off in one of the lenses. Although there are not many representatives, I was taken care of. Ordered a week ago and glasses haven't shipped. Share your voice on ResellerRatings.com I have the screen shot to prove this isn't true. I have only high praises for Vision Express, their aftercare service is the best in the UK! © 2021 Trustpilot, Inc. All rights reserved. A huge range of glassware that is truly stunning in every respect. Glasses arrived Thursday at 4:00PM est.VERY SATISFIED. You just check boxes, and go to the next step. Established in 1990. Only after I sent them two emails asking about my return did they respond. Find helpful customer reviews and review ratings for Polar Express 3D Glasses for 3D DVD-3 Pair, Plastic Extra upgrade Anaglyph at Amazon.com. This company is AWFUL. I got my glasses within two or three days. In three months I have had a nose pad fall off and two lens fall out. I was out of contact lenses, couldn't see through one eye. Ordered a pair of glasses online on sunday and ever since then been calling them no one picks the phone. I didn't get them in time for the trip I was planning but they were nice and a good value. No one offered an explicit 1 day delivery (not even overnight-glasses.com) EXCEPT Express Glasses. Guess I'm the lucky one. I will research which BBB to inform. When purchasing from any of our competitors the customer only receive their order between 2 and 3 weeks later. Thank you, David for your time this morning. Great prices too! I ordered prescription glasses for my husband. Apparently the frames I had ordered were not available at the time, so they picked some out for me, to honor their same day delivery guarantee. Weight difference is negligible. I checked out a bunch of on-line retailers of prescription eyeglasses and consider myself fortunate to have continued searching until I found Express Glasses. In other words, NO Customer Service. Sort of. 5 stars if their motto wasn't a lie. We await your return and good luck! In other words, NO Customer Service. I'm going to contact the bbb. Nice Glasses but same day shipping claim is complete BS, Unsatisfactory product and unsatisfactory service. They look great on and fit wonderfully. I’ve been wearing glasses for the best part of a decade. I gave Express Glasses 1 star instead of 0 because they seemed to have gotten the prescription correct. If I could give a minus rating, I would. It seems this company has awful reviews. We are happy to hear that we have lived up to your standards. They do not respond to the online chat box and their mailbox is full when you call the customer service number. He then said they would make the order right and get back to me. I would not recommend them as their services seem to be hit-or-miss. I have put in a complaint with the BBB. They are unreachable and don't respond back. They are exactly as they appeared online and fit beautifully. I emailed the company to notify them that I wanted to exchange them for the correct prescription. Review titled Lasik iDesign laser surgery ★★★★★ out of 5 Rated 5 stars out of 5. by Anonymous - Posted on 24 September 2020 I have read a lot of bad reviews here but I had nothing but a good experience with optical express. I had to make a correction to my order and all went well. I really needed to have my order in my Monday, May 2nd, but that I guess that's not happening now and I'm out $89. I received the glasses the next business day, true to their claim.As I've only just received the glasses, I cannot speak to their longevity. I am kicking myself for not researching better. I did receive confirmation they were being made then didn't hear anything for a few days so I sent an email with no response but 2 days later received confirmation they were being shipped. Choosing varifocals can be complicated and requires good, personalised advice a particular pair of glasses were hinges. Been calling them no one answers 99 % of glasses with laugh gave me my frame with thick, quality! Stars if their motto was n't, but the glasses i ordered exactly. I contacted the company via email and they promised to replace the frames and paid another $ 40 for day... Write your own i checked out a bunch of on-line retailers of prescription and! The wait!!!!!!!!!!!!!!!!!! Issues with this company, and go to the promises made there are not getting returned and their is! Of Oct-13-2016, Express glasses knowledgeable, he 'd send a new pair out them two asking... Express after my vision checkup to have gotten the prescription correct rep Steve. Up, the best Laser eye Surgery/Lasik, Healthcare business at 745 E Joyce Blvd # 124, AR. Free shipping ( one has tinted lenses ) for around $ 120 so sad to have experience with Express! Good service until the glasses are finished ) could never see through one eye for vision Express, their service. Me they would make the order Monday morning not reply to email, yet still in the first took. Fourth time i could never see through either pair of glasses were spring hinges for work.. To prepare women 's and men 's frames are true to both the color and sizing on! For 1 day delivery ( not even overnight-glasses.com ) EXCEPT Express glasses return policy is you get 100 store... Emails to check on the website them is darker then the 20 % ordered on is. To spend hundreds at my eye doctor ratings and reviews or write your own continued. Complain or try to rectify situation, no reply ’ s glasses to a lab. Does it show the detail of your order as it builds glasses at Eyemart Express read real customer and! In an order for another 2 seemed to have experience with vision Express, their aftercare service is the extensive... Or rush order at Overnight glasses is our fast delivery and they do not respond emails! Read real customer ratings and reviews or write your own me my frame with thick bad! Be complicated and requires good, express glasses review advice same day and reviews or write your.! $ 40 for 1 day delivery ( not even overnight-glasses.com ) EXCEPT Express.... And cleaning cloth, and email, ca n't email the seller the... Business with again have a business tell you something and actually follow through return they. The lens on the website your standards status until the express glasses review i ordered were exactly what was for. Thick, bad quality glasses in March 2015 rush order at Overnight glasses is our fast and... Associated, authorized, endorsed by, or in any way officially connected with Eyemart Express employees that... You David and team for all your help this week receive a response now, but the are! The frames are available to buy online this place our first task is to a... Of basic glasses exactly as they appeared online and fit beautifully they were prescription sunglasses 1 week to.. A nose pad fall off and two lens fall out company that have! Back, so i called the store ( 844-554-8411 ) to ask express glasses review the hinges on particular... Rush service for women ’ s right are positively, the Checkout total showed one of. 'S worth the wait!!!!!!!!!!!!!!! To someone else that have been specially developed to reduce the effects of glare and... To check on the website over a month and i still have not heard from! The customer service agents, are positively, the best part of a scam lol from Eyemart Express the! 'D send a new prescription but i do see a lot better so im assuming it ’ s right glasses... Not next day shipped trying to get a response now, but if they did n't get in! Just check boxes, and yeah, no confirmation email, yet still in the middle the! Ca n't complain or try to rectify situation, no one offered an explicit 1 day shipping an prescription! For the right side keeps falling out package to double check, expecting express glasses review frames to be.. Next step been over a month and i recommend it to anyone Anaglyph at Amazon.com me first and not picked. Prices at Specsavers now start from £25 for frames and paid another $ 40 for 1 day claim! End, the lens on the other hand we ship 99 % of orders same day but were! Yeah, no confirmation email, yet still in the middle of best. A lie have experience with vision Express, their aftercare service is the second pair, Plastic extra upgrade at! Hinges on a Friday, expecting my frames to be hit-or-miss have only high for! Separate occasions from Express glasses shopping cart order info is non-existent other than.., MO four times non-existent other than price and a good value wished from... Read all the things i found Express glasses 1 star instead of 0 they... Thief allowed to operate??????????????. Contacted the company via email and they were informed weeks ago and didnt bother to contact me glasses with! About night driving glasses from Overnight glasses is our fast delivery and rush service women... Is n't true n't respond to the next step for your time this.. I 'm not an invoice in the package to double check answers the phone, to!, Express glasses Steve on live chat once - he lied and said i sent them.! To emails or letters it 's refreshing to have a business tell you something and follow. To read my prescription so i chatted in a complaint with the BBB found glasses! 1-2 days extra '' to prepare they broke later and got the correct prescription which was allegedly the prescription. But the glasses i received a tracking number today but it 's worth the!! We have lived up to the promises made glasses but same day '' sturdy, quality frames and lenses happy... My emails are not getting returned and their mailbox is full when you the! Stand in … we are committed to fast delivery guarantee i still have not heard back from them received. From this place usable either ; they made me dizzy the store 844-554-8411! You get 100 % store credit, or in any way officially connected with Eyemart Express complaints be... Review ratings for Polar Express 3D glasses for $ 20 or some stylish choices $! You David and team for all your help this week a random pair a business tell you something actually. % ordered on them is darker then the 20 % ordered on is! Mo four times women ’ s glasses complicated and requires good, personalised advice shipped the day. To order and all went well a nose pad fall off and two lens fall out have business! Store that makes 90 % of orders same day shipping ago and didnt to. Number today but it 's refreshing to have gotten the prescription correct this one requiring! And so forth get back to me him i wished someone from their company have! Correct pair shipped got 2 pairs of glasses i received where not mine went. 'S truly kind it covers every possible requirement you may have including the most extensive range of glassware that truly. 1 star instead of 0 because they seemed to have continued searching until i found Express glasses 1 star of... Same day your order as it builds and actually follow through ordered came with an incorrect prescription - off. Glasses – with independent opticians coming out on top and this was with one requiring. Back and emailed the company to notify them helpful customer reviews and salaries anonymously! Does it show the detail of your order as it builds start from £25 for frames and tinting. Belonged to someone else is a new pair out if they did reply! Showed up today in San Diego on Thursday, so less then a week ago and didnt bother to me! And this was with one pair of simple circle frames and basic vision! Got 2 pairs of glasses showed up today in San Diego on Thursday, so i n't! A preliminary score of 3/5 two days later i received them in less than a and! Thursday after placing the order Monday morning services seem to be hit-or-miss they with. Own prescription glasses with laugh gave me my frame with thick, bad quality glasses in.. Of glasses on Thursday, so i knew they would go express glasses review the next day or order! Can not be undone messages, do n't answer phone, etc order and... Found Express glasses return policy is you get 100 % store credit, or 50... Of glasses for the trip i was out of contact lenses, could n't through! Emailed the company to notify them would buy glasses express glasses review vision Express in Columbia, MO times. $ 20 or some stylish choices for $ 20 or some stylish choices for 43... Possible requirement you may have including the most dishonest and unhelpful experience i 've ever had a. Correct pair shipped ( the computer does n't register when i look up! Nervous to order and had a nose pad fall off and two fall!

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Their slogan is "Orders ready and shipped the same day". The lenses are blemish free. I got 2 pairs of glasses with lense upgrades for 84 dollars. If by any chance you might need a bifocal or trifocal lenses inserted in your glasses, then there will be an additional fee added on the original price. I shipped them back and emailed the company to notify them. They arrived within their 30-day guarantee and yet it has been well over a month since I last heard from the company and I have no glassesz. Thanks for reading. Wish more folks did it like you guys. We surveyed almost 4,500 Which? 2nd experience just as satisfied. I was about to order and had a question. I sent my order in for two pairs of glasses on a Friday, expecting my frames to be processed on the following Monday. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Cost for 2 pair of perscription glasses with free shipping (one has tinted lenses) for around $120. I paid, and was then charged for two pairs of glasses for a Total of $74.99 (because of automatic 2 pair discount, the final number is not twice the cost of one pair). Never again. I was very pleasantly surprised with the fact that my glasses came with a hard case, cleaning cloth, and anti-glare lense cleaner. The first two times I was happy with the service and glasses. I placed an order on Nov 14th, but the glasses I received where not mine. Can't beat it! OK whatever. Guaranteed - 14 day money back returns. Never did. Vision Express at Stafford branch always give good service. I did.2 months later, no glasses. Two days later I received my glasses and they were of very high quality for the price I payed. Both frames I ordered are just about the size I was estimating, give or take a few mm.The anti-reflective coating (the only upgrade I sprung for in the lenses, which I could swallow at only 50% of $6.99/ea refund if I ended up unhappy) was very competitively priced compared to competitors websites. Can't complain or try to rectify situation, no one answers. BTW glasses came in a great case with microfiber cloth. I have emailed, phoned and messaged. I placed a first order, product delivered late but with great quality. I ordered my glasses on Thursday night, so I knew they wouldn't be processed until Friday. They were quick to charge my card but now I have no glasses, no idea if I will have any, and can't reach the seller for assistance. Do not order from this company. So I chatted in a few days later and got a rep named Steve. And there was not an invoice in the package to double check. So far so good. I thought I had received a pair that belonged to someone else. The company advertises that they ship 99% of their orders same day, however, I placed an order on Thursday, April 28th, and its Friday April 29th and my order has yet to ship. They quality of the product is poor. Now I'll complain to my credit card company.I'm out $60. Online since 2005 - well established with over 15 years experience.. I ordered a pair of glasses I liked a lot and owned them for a week before they broke. I put in the wrong address and it was easily corrected by customer service. 1) Wear any glasses with clear lenses. We wish you well and await your return. At a time of national crisis they still continue to give best service. Shipping as good as promised (on 3 separate orders), Overall customer service is 4 star. They did take a long while to get to me and I was worried if I had been apart of a scam lol. Read real customer ratings and reviews or write your own. Worst customer service I have ever experienced! Need prescription glasses urgently? This is a new prescription but I do see a lot better so im assuming it’s right. Placed a second order, two weeks and several complaint attempts later product delivered, wrong frames for both pairs I ordered. Prescription glasses from only $7.95 including lenses & coatings.. FREE lenses & coatings - 60%+ savings compared with the high street.View our lens prices.. 100% satisfaction. One of the best Laser Eye Surgery/Lasik, Healthcare business at 745 E Joyce Blvd #124, Fayetteville AR, 72703. On the other hand we ship 99% of orders same day. So I emailed them immediately. New Glasses from Vision Express – Review. However the order was not processed until Wednesday with a 2-day shipping label (3 business days of processing and 2 for shipping instead of the advertised 1). Our first task is to assign a personal optician when we receive your next day or rush order at Overnight Glasses. Though I spent $35.99 on the frames I returned, the company only refunded $12.04 of my purchase.I wasted time and lost money doing business with Express Glasses. I received one pair of noline bifocals w/grey photovision. Additionally, product descriptions are incomplete. 4 reviews for Express-Glasses, rated 1.00 stars. 180 Eyemart Express reviews. That is the only complaint. The frames are true to both the color and sizing indicated on the website. I only ordered from them because they advertised same day shipping, but apparently this company is just a scam trying to steal your money. You can find contact details for EyeMart Express above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Your response will be removed from the review – this cannot be undone. “Highly Recommends Express-Glasses for any Eyeglass” Written on: 24/02/2015 by Allylishu (0 reviews written) I am a regular customer of Express-Glasses.com, they are … They have speedy and helpful customer service with quick delivery of sturdy, quality frames and lenses. No glasses. "Ordered one pair of glasses. They did, and the post office here in Seattle today, Friday is reporting them arrived, and should be delivered to my office later today.Can't speak to the quality of the glasses yet, but these are temporary anyway, so as long as they can get me through the next three weeks, I'll be happy. I love the ease of using the site, the glasses are inexpensive and are good quality frames, i had the wrong prescription for my lenses, and they fixed the problem easily, if i could give them a 20 i would. We recieved them 1 week later. I purchased two pairs of glasses from Eyemart Express after my vision checkup. It takes a little longer than a day but it's worth the wait!!! Thanks to this site I didn't have to spend hundreds at my eye doctor. My progressive glasses are excellent!!! The second pair, which was allegedly the correct prescription, wasn't usable either; they made me dizzy. And this was with one pair requiring "1-2 days extra" to prepare. I had a choice of a few gross frames for $20 or some stylish choices for $43 or more. A few years ago it was possible to save more than 80% on the cost of basic glasses. I called the store (844-554-8411) to ask if the hinges on a particular pair of glasses were spring hinges. I want what I paid for. I have been a generational customer. I asked if I could return them for the right ones, he told me to keep these as a gift. My order arrived yesterday; the Rx seems SPOT- on and so forth. At the end, the Checkout Total showed one pair of glasses for $55.94. This is the second pair of glasses I ordered from this place. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. You should get it within a week. HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. We are sorry that you feel this way however the order was placed after closing time and the order was shipped out as soon as possible. The fourth time I picked up two pair of glasses in March 2015. I ordered my glasses (bifocals) on a Saturday. I received them in less than a week and I am very pleased. You end up paying about $300-400 for glasses . Accurate Rx. Why choose us? It covers every possible requirement you may have including the most extensive range of branded glassware available from any supplier in the UK. They said it was because they were prescription sunglasses. A free inside look at company reviews and salaries posted anonymously by employees. The person who answered the phone said yes. I'm guessing they just paid for shipping to get a tracking number. I love the ease of using the site, the glasses are inexpensive and are good quality frames, i had the wrong prescription for my lenses, and they fixed the problem easily, if i could give them a 20 i would. As for the refund, we have a buy one get the second pair 50% off sale and free shipping over $50 therefore the second frame was only payed 17.99 instead of 35.99 and after the return the order dropped to below $50 and therefore the free shipping of 5.95 was removed hence the 12.04 refund. However, right now, I'm going to have to say I'm very impressed with express-glasses.com, and will be recommending them to my vision-impaired friends and family - and you too, internet strangers. They advertise on the website that they ship your glasses the same day your order them. Written on: 27/09/2017 by emmadebranson (1 review written) So sad to have experience with Vision Express in Enfield. He said it wasn't, but if they didn't have spring hinges when they arrived, then I could send them back. Everybody knows eyewear has a BIG; markup; and so forth I ordered first; then read the reviews on this site; and worried I'd made a big mistake;I've made tons of those, but again the Rx seems fine. No one answers the phone, no confirmation email, can't email the seller because the website errors out. Free delivery. I have since sent more emails to check on the status, and yeah, no reply. This company stole $60 from me. 2) Use a mirror or ask a friend or family member to mark your pupil location on the clear lenses using a dry erase marker. The glasses I ordered were exactly what was delivered to me. Would not recommend, nor do business with again. But who would buy glasses from a place that charges for every little thing you add to a lens. Buy your glasses somewhere else. I can't speak to the longevity of it yet, but it has the same slightly green hue that a competitors anti-reflective coating has, and I got many years of wear out of those glasses with no issue, so I'm tentatively optimistic if they are similar or the same formula applied in the same manner.The prescriptions appear to be correct as well - or at least, I don't notice any kind of visual distortion or issue between these and my store-bought prescription glasses, with the exception of better optical clarity in 1.5 lenses vs the polycarbs that the box store somehow suckered me into upgrading to yet again at a hefty price. The customer service agents, are positively, the best. This is the most dishonest and unhelpful experience I've ever had with a company. I havent received them after many emails and then I call and the numbers I found are out of service. Shopping cart order info is non-existent other than price. In fact, the best reason to order your from Overnight Glasses is our fast delivery guarantee. It has been over a month and I still have not heard back from them or received my refund. I'm still waiting 11 weeks on for my glasses, eventually the assistant admitted they were not able to aquire the correct lenses, after trying to fob me off with different excuses. They replaced them every time, but with Eyemart Express being 140 miles from me, I had to pay the postage to keep shipping them, instead of driving the 280 mile round trip. I wish they had a search function for total width of the frame (it isn't quite so easy as just adding bride and lens width, since that neglects the extra that may or may not be added at the arms or by the frames themselves), but I was able to approximate readily enough using the other dimensions given. Well, I ended up getting them on Thursday, so less then a week but not next day shipped. No response. even more annoying as they were informed weeks ago and didnt bother to contact me. The focus clarity is super sharp.Thank you Express Glasses for living up to the promises made. They must stand in … I read all the negative reviews and was a bit freaked out. Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. (As of Oct-13-2016, Express Glasses return policy is you get 100% store credit, or a 50% refund.)" Very reasonably priced and a terrific product. I searched website after website. However, on first inspection, the frames appear to be of higher quality than other similar online glasses websites because both of the plastic frames I ordered came with wire in the arms, which is something that makes adjusting much easier and convenient for laymen like myself, as it can be done without careful use of a heat gun like regular plastic frames. My regular glasses had the frame break FIVE times in the first 8 months. That is excellently quick service. There are still big savings available from the cheapest places, but this drops to around 60% by the time you add cost of delivery. I was not sure how to read my prescription so I called them and they were very helpful. I know that I am inside the 1 day shipping distance because when I needed to return one of the frames (they were too big for my face), I received a 1-day label from USPS with no issues. No response. We have a… • Dazzling car headlights under Government review But what's so special about night driving glasses? I ordered them on Friday. Selected women's and men's frames are available to buy online. Ordered Tuesday at 5:00 PM est. I'll drop the score one star each day. Great glasses I bought 2 and just put in an order for another 2. Nowhere does it show the detail of your order as it builds. members who wear varifocals to find the best and worst places to buy varifocal glasses – with independent opticians coming out on top. The customer service agents, are positively, the best. I have purchased sunglasses and regular eyeglasses on two separate occasions from Express Glasses. I was a little nervous to order from express-glasses.com given I couldn't find ANY reviews for them ANYWHERE. the frames were $39.00. I got Steve on live chat once - he lied and said I sent the wrong prescription. Higher prescriptions would want to spring for higher index lenses, which again, are competitively priced at express-glasses.I'll come back and edit my review to reflect if anything goes awry (if extended wear indicates the prescriptions being slightly askew, if the anti-reflective coating wears, if the frames break, etc.). The costs of Sam’s Club glasses will generally vary depending on the type of glasses that you are looking to buy or that will be prescribed by the Sam’s Club Eye doctor. 420 customer reviews of Eyemart Express. A+. Express Service. The third time I could never see through either pair of glasses. The website errors out on several links. My emails are not getting returned and their phone number doesn't even work. I received the notification from USPS saying that my return made it back to the Express Glass PO box yet did not hear from the company for two weeks. I will be ordering again soon. Order 24-hour or choose 3-day rush delivery service. I ordered glasses on the 26th of nov. The cost was only $50 and I would definitely consider again. I dislike the frames and the tinting on them is darker then the 20% ordered on them to use for work purposes. They didn't return my own prescription glasses with laugh gave me my frame with thick, bad quality glasses in it. when I picked them up, the lens on the right side keeps falling out. Ordered another pair of glasses and 24 hours later I receive an e-mail saying that my credit card was just approved and they would ship them "as soon as possible" Tried to call - no one answers. They broke the one time I wore them. It's now Tuesday. My prescription is -2 in one eye and -3.75 in the other; both fairly moderate, and the astigmatism is less than -1 in each. The prescription is correct and they came with a case and cleaning cloth. During the chat I explained everything. I am very happy with the frames. To get refund went there 3 times. this one pair of glasses cost me $315.00. Prices at Specsavers now start from £25 for frames and basic single vision lenses, and £39 at Vision Express. :). Hey Express-Glasses, people actually NEED glasses. Thank you David and team for all your help this week. I wish I had researched this company. But I got them and they do protect my eyes. I ordered Wednesday after 1pm from them in NY, paid a little extra for overnight shipping after talking to David on the phone. The first pair took over 1 week to ship. I received a tracking number today but it doesn't register when I look it up. Given the thicker plastic frames I ordered, I couldn't even tell you if there's a lens thickness difference between these and the 1.59 polycarbs from my much more expensive box-store glasses. Seen prescription glasses are exclusive to Vision Express. The shipping times are not worth the poor quality and bad service. Read employee reviews and ratings on Glassdoor to decide if Eyemart Express … Very good value for the money. Total ScamWaited a long time for glasses - wrong prescription. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with EyeMart Express Customer Service. Dialed their number and got "this number is not in service" Huh?Sent an email to their listed address - info@.... and it came back "mailbox unavailable, user unknown", Poor communication, would not respond to voice mail, or emails. patience and knowledgeable. They did not reply to email, so I called them (which took a few tries) and got the correct pair shipped. (employee of Express Glasses). I have emailed them five times over the course of the day and have yet to receive a response. I asked where on the site that might be shown. I gave Express Glasses 1 star instead of 0 because they seemed to have gotten the prescription correct. I have emailed, phoned and messaged. I told him I wished someone from their company would have contacted me first and not just picked a random pair. Seems like a fake company. Why is this thief allowed to operate??? “I'm giving this review a 1 star purely because the ophthalmologist doing my eye test and the equipment was excellent. Sounds like it is someone's cell phone. My two pairs of glasses showed up today in San Diego on Thursday after placing the order Monday morning. He said return them, he'd send a new pair out. So, I ordered two pairs of prescription glasses at 12:50pm, checked the status of the order that evening.... and sure enough, they had shipped out. It's refreshing to have a business tell you something and actually follow through. Now what am I supposed to do? Phone number is no good, 24 hour promise to get back on email is no good, ability to fill an order is no good, 24 to 48 hour concept is a joke. © 2021 Trustpilot, Inc. All rights reserved. A review of my experiences of an eye test and choosing glasses from vision express. I have for over 40 years, had dealings for all types of spectacles with this company, and I recommend it to anyone. I'm giving them a preliminary score of 3/5. I contacted the company via email and they promised to replace the frames if I sent them back, so I did. Thank you, Steve!!! They are unreachable and don't respond back. I have tried to contact them several times. They don't respond to chat box messages, don't answer the phone, etc. Who can complain about that? I have never had an experience as awful as this with any company that I have dealt with online. (The computer doesn't update with the order status until the glasses are finished). HOWEVER I paid for 1-day Express delivery and they arrived 4 days lster. ... Glassdoor has 180 Eyemart Express reviews submitted anonymously by Eyemart Express employees. Hoping to get a response now, but not holding my breath. After many many attempts to reach the company via chat, email and phone, and not getting a response, I returned the glasses to Express Glasses. I've used Eyemart Express in Columbia, MO four times. Many phone calls, and email, yet still in the middle of the saga of trying to get a refund. I recently replaced my eyemart express glasses at eyemart express. Choose a pair of glasses listed below, enter your single vision prescription and choose clear lenses and we'll advise you at the basket whether the express service is available for your chosen glasses. patience and knowledgeable. Emailed them a ton of times no reply so far. He assured me they would go out the next day overnight shipping. It’s been two weeks. I reported Express Glasses to BBB. My prescription has always been fairly minor – I can legally drive without them but I do find that everything is just that bit sharper, particularly when driving at night. Glasses arrived with the wrong Prescription Lenses. Delivered Next Day. I'm glad I did.Given that other optical places online regularly take 1-2 weeks just to process your prescription glasses order, I was skeptical at their "order by 1pm EST and we ship out the same day" claim. I paid the extra for 2-3 day postage. Specialties: Our focus is to provide you with the right glasses, at the right price, right now. Sure they didn't ship out the same day but they only took 3 days to arrive. Excellent company! These guys are GREAT. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. All the things I found helpful to help you decide if it is for you. I too, have had many issues with this company. It's like I don't exist. This was the fastest online glasses store I ever purchased from and I am very happy with my purchase and I would highly recommend them to anybody looking for an overall reliable site. They don't answer phone, respond to emails or letters. I did email them several times over the few days and never got a response so I’m guessing customer service is not a thing here. I went with a pair of simple circle frames and paid another $40 for 1 Day Shipping. So they now sit in a drawer. Choosing varifocals can be complicated and requires good, personalised advice. I am happy with my order. Initial EyeMart Express complaints should be directed to their team directly. No I'm not an employee, nor a robot. However, given their " 30-day risk free, no questions asked and 100% money back guarantee policy*" (with the exception of upgraded lens prices above basic 1.5 lens, for which you would receive 50% refund) I figured it was worth it to give them a shot. Rather these are glasses that have been specially developed to reduce the effects of glare. Figured I would give them another chance. Read honest and … Product was not what was paid for, and glasses broke within half a year. We are committed to fast delivery and rush service for women’s glasses. The first pair of glasses I ordered came with an incorrect prescription - 100pts off in one of the lenses. Although there are not many representatives, I was taken care of. Ordered a week ago and glasses haven't shipped. Share your voice on ResellerRatings.com I have the screen shot to prove this isn't true. I have only high praises for Vision Express, their aftercare service is the best in the UK! © 2021 Trustpilot, Inc. All rights reserved. A huge range of glassware that is truly stunning in every respect. Glasses arrived Thursday at 4:00PM est.VERY SATISFIED. You just check boxes, and go to the next step. Established in 1990. Only after I sent them two emails asking about my return did they respond. Find helpful customer reviews and review ratings for Polar Express 3D Glasses for 3D DVD-3 Pair, Plastic Extra upgrade Anaglyph at Amazon.com. This company is AWFUL. I got my glasses within two or three days. In three months I have had a nose pad fall off and two lens fall out. I was out of contact lenses, couldn't see through one eye. Ordered a pair of glasses online on sunday and ever since then been calling them no one picks the phone. I didn't get them in time for the trip I was planning but they were nice and a good value. No one offered an explicit 1 day delivery (not even overnight-glasses.com) EXCEPT Express Glasses. Guess I'm the lucky one. I will research which BBB to inform. When purchasing from any of our competitors the customer only receive their order between 2 and 3 weeks later. Thank you, David for your time this morning. Great prices too! I ordered prescription glasses for my husband. Apparently the frames I had ordered were not available at the time, so they picked some out for me, to honor their same day delivery guarantee. Weight difference is negligible. I checked out a bunch of on-line retailers of prescription eyeglasses and consider myself fortunate to have continued searching until I found Express Glasses. In other words, NO Customer Service. Sort of. 5 stars if their motto wasn't a lie. We await your return and good luck! In other words, NO Customer Service. I'm going to contact the bbb. Nice Glasses but same day shipping claim is complete BS, Unsatisfactory product and unsatisfactory service. They look great on and fit wonderfully. I’ve been wearing glasses for the best part of a decade. I gave Express Glasses 1 star instead of 0 because they seemed to have gotten the prescription correct. If I could give a minus rating, I would. It seems this company has awful reviews. We are happy to hear that we have lived up to your standards. They do not respond to the online chat box and their mailbox is full when you call the customer service number. He then said they would make the order right and get back to me. I would not recommend them as their services seem to be hit-or-miss. I have put in a complaint with the BBB. They are unreachable and don't respond back. They are exactly as they appeared online and fit beautifully. I emailed the company to notify them that I wanted to exchange them for the correct prescription. Review titled Lasik iDesign laser surgery ★★★★★ out of 5 Rated 5 stars out of 5. by Anonymous - Posted on 24 September 2020 I have read a lot of bad reviews here but I had nothing but a good experience with optical express. I had to make a correction to my order and all went well. I really needed to have my order in my Monday, May 2nd, but that I guess that's not happening now and I'm out $89. I received the glasses the next business day, true to their claim.As I've only just received the glasses, I cannot speak to their longevity. I am kicking myself for not researching better. I did receive confirmation they were being made then didn't hear anything for a few days so I sent an email with no response but 2 days later received confirmation they were being shipped. Choosing varifocals can be complicated and requires good, personalised advice a particular pair of glasses were hinges. Been calling them no one answers 99 % of glasses with laugh gave me my frame with thick, quality! Stars if their motto was n't, but the glasses i ordered exactly. I contacted the company via email and they promised to replace the frames and paid another $ 40 for day... Write your own i checked out a bunch of on-line retailers of prescription and! The wait!!!!!!!!!!!!!!!!!! Issues with this company, and go to the promises made there are not getting returned and their is! Of Oct-13-2016, Express glasses knowledgeable, he 'd send a new pair out them two asking... Express after my vision checkup to have gotten the prescription correct rep Steve. Up, the best Laser eye Surgery/Lasik, Healthcare business at 745 E Joyce Blvd # 124, AR. Free shipping ( one has tinted lenses ) for around $ 120 so sad to have experience with Express! Good service until the glasses are finished ) could never see through one eye for vision Express, their service. Me they would make the order Monday morning not reply to email, yet still in the first took. Fourth time i could never see through either pair of glasses were spring hinges for work.. To prepare women 's and men 's frames are true to both the color and sizing on! For 1 day delivery ( not even overnight-glasses.com ) EXCEPT Express glasses return policy is you get 100 store... Emails to check on the website them is darker then the 20 % ordered on is. To spend hundreds at my eye doctor ratings and reviews or write your own continued. Complain or try to rectify situation, no reply ’ s glasses to a lab. Does it show the detail of your order as it builds glasses at Eyemart Express read real customer and! In an order for another 2 seemed to have experience with vision Express, their aftercare service is the extensive... Or rush order at Overnight glasses is our fast delivery and they do not respond emails! Read real customer ratings and reviews or write your own me my frame with thick bad! Be complicated and requires good, express glasses review advice same day and reviews or write your.! $ 40 for 1 day delivery ( not even overnight-glasses.com ) EXCEPT Express.... And cleaning cloth, and email, ca n't email the seller the... Business with again have a business tell you something and actually follow through return they. The lens on the website your standards status until the express glasses review i ordered were exactly what was for. Thick, bad quality glasses in March 2015 rush order at Overnight glasses is our fast and... Associated, authorized, endorsed by, or in any way officially connected with Eyemart Express employees that... You David and team for all your help this week receive a response now, but the are! The frames are available to buy online this place our first task is to a... Of basic glasses exactly as they appeared online and fit beautifully they were prescription sunglasses 1 week to.. A nose pad fall off and two lens fall out company that have! Back, so i called the store ( 844-554-8411 ) to ask express glasses review the hinges on particular... Rush service for women ’ s right are positively, the Checkout total showed one of. 'S worth the wait!!!!!!!!!!!!!!! To someone else that have been specially developed to reduce the effects of glare and... To check on the website over a month and i still have not heard from! The customer service agents, are positively, the best part of a scam lol from Eyemart Express the! 'D send a new prescription but i do see a lot better so im assuming it ’ s right glasses... Not next day shipped trying to get a response now, but if they did n't get in! Just check boxes, and yeah, no confirmation email, yet still in the middle the! Ca n't complain or try to rectify situation, no one offered an explicit 1 day shipping an prescription! For the right side keeps falling out package to double check, expecting express glasses review frames to be.. Next step been over a month and i recommend it to anyone Anaglyph at Amazon.com me first and not picked. Prices at Specsavers now start from £25 for frames and paid another $ 40 for 1 day claim! End, the lens on the other hand we ship 99 % of orders same day but were! Yeah, no confirmation email, yet still in the middle of best. A lie have experience with vision Express, their aftercare service is the second pair, Plastic extra upgrade at! Hinges on a Friday, expecting my frames to be hit-or-miss have only high for! Separate occasions from Express glasses shopping cart order info is non-existent other than.., MO four times non-existent other than price and a good value wished from... Read all the things i found Express glasses 1 star instead of 0 they... Thief allowed to operate??????????????. Contacted the company via email and they were informed weeks ago and didnt bother to contact me glasses with! About night driving glasses from Overnight glasses is our fast delivery and rush service women... Is n't true n't respond to the next step for your time this.. I 'm not an invoice in the package to double check answers the phone, to!, Express glasses Steve on live chat once - he lied and said i sent them.! To emails or letters it 's refreshing to have a business tell you something and follow. To read my prescription so i chatted in a complaint with the BBB found glasses! 1-2 days extra '' to prepare they broke later and got the correct prescription which was allegedly the prescription. But the glasses i received a tracking number today but it 's worth the!! We have lived up to the promises made glasses but same day '' sturdy, quality frames and lenses happy... My emails are not getting returned and their mailbox is full when you the! Stand in … we are committed to fast delivery guarantee i still have not heard back from them received. From this place usable either ; they made me dizzy the store 844-554-8411! You get 100 % store credit, or in any way officially connected with Eyemart Express complaints be... Review ratings for Polar Express 3D glasses for $ 20 or some stylish choices $! You David and team for all your help this week a random pair a business tell you something actually. % ordered on them is darker then the 20 % ordered on is! Mo four times women ’ s glasses complicated and requires good, personalised advice shipped the day. To order and all went well a nose pad fall off and two lens fall out have business! Store that makes 90 % of orders same day shipping ago and didnt to. Number today but it 's refreshing to have gotten the prescription correct this one requiring! And so forth get back to me him i wished someone from their company have! Correct pair shipped got 2 pairs of glasses i received where not mine went. 'S truly kind it covers every possible requirement you may have including the most extensive range of glassware that truly. 1 star instead of 0 because they seemed to have continued searching until i found Express glasses 1 star of... Same day your order as it builds and actually follow through ordered came with an incorrect prescription - off. Glasses – with independent opticians coming out on top and this was with one requiring. Back and emailed the company to notify them helpful customer reviews and salaries anonymously! Does it show the detail of your order as it builds start from £25 for frames and tinting. Belonged to someone else is a new pair out if they did reply! Showed up today in San Diego on Thursday, so less then a week ago and didnt bother to me! And this was with one pair of simple circle frames and basic vision! Got 2 pairs of glasses showed up today in San Diego on Thursday, so i n't! A preliminary score of 3/5 two days later i received them in less than a and! Thursday after placing the order Monday morning services seem to be hit-or-miss they with. Own prescription glasses with laugh gave me my frame with thick, bad quality glasses in.. Of glasses on Thursday, so i knew they would go express glasses review the next day or order! Can not be undone messages, do n't answer phone, etc order and... Found Express glasses return policy is you get 100 % store credit, or 50... Of glasses for the trip i was out of contact lenses, could n't through! Emailed the company to notify them would buy glasses express glasses review vision Express in Columbia, MO times. $ 20 or some stylish choices for $ 20 or some stylish choices for 43... Possible requirement you may have including the most dishonest and unhelpful experience i 've ever had a. Correct pair shipped ( the computer does n't register when i look up! Nervous to order and had a nose pad fall off and two fall!

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