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primo water dispenser button stuck

primo water dispenser button stuck

The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. Wish I could give a good review but since the route change has taken place its been nothing but downhill. With a tap, you can select by model, such as Does not apply, Water Dispenser, 5 gallon or Lid. 4.1 out of 5 stars 268. No complaints on this one. Thank you for taking the time to provide us with your review. © LG Electronics. To lock the control panel, including the water and ice dispensers, you simply reverse the procedure. Our bottom loading water coolers conveniently store the water jug inside the cabinet so there’s no need for lifting, flipping or spilling. it is the model with the - Answered by a verified Appliance Technician. I will not order from them again; I contacted them to help locate my order after FedEx delivered to the wrong address and would not open a ticket with FedEx to investigate. Hoping new one has no issues. Sent email after phone call to see if they could help me further. I didn't. Obviously opening the door stops the water from dispensing. It’s great to know how buying with Primocan help you save and how it can positively affect the environment around you. I don’t have a hack, but it did bring back a childhood memory. Its not very practical but you need both hands when using the hot water dispenser. Requires standard 11.3 to 18.9 litre water dispenser bottles. I'll never order anything from here and I don't recommend this to anyone. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. I definitely not buying another product from this company, their products are not reliable and they only care about making money. Always unplug your water cooler dispenser before doing any repair or maintenance on it. They didn't. Place probe assembly on probe hanger. They can encounter problems, though, and often do. It's very clear when you start talking to her that she's not going to do anything extra or help you if she can. Let it stand for 2-5 minutes before rinsing the water through the “cool” tap. Obviously opening the door stops the water from dispensing. Firstly, the easy bottom loading design makes this Primo bottom load water dispenser much handier while loading 3 and 5-gallon water bottle. A hot water dispenser is handy to have in your kitchen or bathroom. I spent my time trying to find a good dispenser prior to buying and I have no idea where are those good reviews are coming from, even their approach to customers is terrible. Ordered the hTrio bottom loading K-cup machine on 09/04/20. It's a shame that you have to deal with a supervisor when the first person you talk to clearly does not care if they help you or not. We are experiencing the same issue. Same Monday and Wednesday. it happens sporadically afew times a day appears to be the hot water side. Went out of pocket on a second unit. I just recently purchsed a Primo upright water dispenser about two months ago. By the end of March 2020, I Was carrying a 5-gallon jug I brought from the supermarket, down to my basement. A. Customer service is HORRENDOUS. Couple hours later nobody has called so I call them. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. Even worse, wife lost recent. Primo water dispenser, hot water not working? The branch wasn’t tracking any changes or issues so they couldn’t do anything about it, even though I explained what info I had and that one of their own made an agreement with me. Sign In with Facebook. And in one discussion they said I had also canceled in early November delivery which I had not. https://iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system That button appears to be stuck and I can't seem to get it to turn off. Prior to the k-cup malfunctioning it worked well. I text him again the next morning and he said someone would call. Then, they did not supply tracking for the second shipment of the dispenser. Ok, its a learning experience & sometimes things happen in production. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. Primo 601088 dispenses ice-cold and piping- hot water that lets you enjoy cold beverages, hot drinks and warm meals with the push of a button. Top 10 Primo Water Dispenser Parts Replacement Review. It is customers like you that make us love what we do! !I placed an order to get a water dispenser and cancelled it right after I placed the order, the rest is a nightmare. Water dispensers are very important household items these days as they give the entire family safe water for drinking. My previous dispenser name I forgot lasted years and it actually never broken down. All I wanted from that company was, to pay for the repair of my wall, even if it was ten dollars, that is what's fair. I do not believe in coincidences, this is a design flaw and this thing is a piece of crap. ... From the beginning the cold water button would get stuck pressed down and we had to frantically grab containers to fill the water up with until we could manage to somehow get the button … The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. It’s definitely worth child proofing these things. We use cookies to give you the best possible experience on our website. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. Best Seller in Hot & Cold Water Dispensers. Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. Love it ! However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. In next email they basically told my warranty expired. 6 Tips for Advancing Your At-Home Cooking. So she said they'd deliver Friday. You must act fast. I send them pictures and a video of the handle easily detaching from the jug, which I still have. I've tried to "unstick" the button but to no avail. The customer service on the phone is horrible. $141.99 $ 141. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. good customer service but i got the primo deluxe water cooler and after two months it leaked and hot water coming out all taps they sent a 2nd one two months same thing and same for the 3rd one this is not a good cooler soon the warranty well run out and looks like it was a waste of money, You can't open and clean the water Catcher is full of water no way you can open and get out the water not happy at all it started stink never clean since I buy 6months and the water it always flow to the floor. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. There was water all over the kitchen before they fixed it. Will update again. There was water all over the kitchen before they fixed it. 734. We Love this water, we bought a dispenser and three 5 gallon bottles. Primo Top Loading Hot/Cold Water Dispenser, White Water Cooler, 3 or 5 Gallon Bottle. Thanks. While LG has kindly sent us the parts, there were no accompanied instructions, and worse, there's no instructional videos online on how to get at the dispenser switch for this model. However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. ), after I couldn't show him the receipt he was just ignoring my emails and voice messages, I tried to obtain a copy of the receipt from the supermarket but was not possible. The lady was rude and no effort to solve this problem. The $50 one I got from Amazon is 4yrs old & still works perfectly. They can encounter problems, though, and often do. Sometimes, the water dispenser is like all the other machines, and they can break down. You will find more than one if you have a dispenser with both hot and cold spouts. Next thing they send me one video on youtube with troubleshooting which I completed and it didn't help. My grandma had a water spout in the door of her refrigerator that she would never use but we thought was fun. Obviously opening the door stops the water from dispensing. The dispenser buttons are easy to use, the styling is sleek and On a grading scale, Primo gets an A+. This bottom loading water cooler provides access to ice-cold or piping hot water in an instant with push button controls. this will remove any residual tastes from the system. Sometimes, the water dispenser is like all the other machines, and they can break down. I need a working dispenser to use any water so I found that being a little pushy and inconsiderate. Be sure to ask how you can save even more by joining Club Primo. Very much disappointed by the poor customer service experience.Abiye. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. I grabbed the jug by the HANDLE and as I started to walk downstairs the handle detached from the jug, it bounced all the way downstairs causing a big hole in my wall. Unit has worked well first 2 weeks. So Primo Water Dispenser, while being a cheaper option, tends to get more favorable ⭐ reviews than the $320 Avalon A7, as seen on the chart below. Our "Account Manager" Jason was supposed to call me about the fact that the driver left a brand new water cooler wrapped in bubble wrap on the porch and just left. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Thank you for reaching out. $97.00 $ 97. 2. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! Told them my order had been stuck in Nashville for 2 weeks. 00. Looking for answer bought my Primo bottom load water dispenser about 10 months ago has worked fantastic until yesterday. Primo water dispensers are a stylish and innovative way of getting 99.99% pure, clean water in your home, office or both. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. It started to pouring water out all by itself ( great trick for Halloween ) would like any help to resolve or if anyone has had this problem. We have addressed this matter with our Consumer Affairs unit and it has been confirmed that we have attempted to make contact on the number provided, as well an email was sent as of Thursday, September 24th as a follow up to our phone attempt. 1. Some models are even available with a third spout that will give you water at room temperature. Thank you for the kind words! Bad experience.Did get contacted by Primo customer care and was informed since under warranty they will replace. My water dispenser button sticks and water keeps coming out after you stop pushing it. We are so glad you are happy with your Primo products. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. They’re convenient, healthy, and easy to install, but there are a few common mistakes that can trip them up: dirty tanks, poor safety precautions, bad electrical setups, and cracked water bottles. Shop for Primo Water Dispensers in Water Dispensers. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! The warranty is for one year and I have dispenser for 1,5 year. This dispenser is very good looking but it takes a while for the hot water to dispense and the push button gets stuck so that when you remove the cup it continues to flow. I want to try and fix it myself. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. Watercooler.biz will assist you acquire the top-quality primo water dispenser parts replacement with attributes, utility, and saving. Draw your own conclusions from here. My lg water dispenser button is stuck in the "on" (pushed in) position and it won't turn off - Answered by a verified Appliance Technician. I have been using primo water for more than 7 years. 601225-B. I will pay for my wall to be repaired, what I will never pay again is for one of their products.P.S.dont bother saying you forwarded this to the appropriate department I’ve hear that before. 99. We are so glad you are happy with your new Primo dispenser. I'm disappointed with the quality of their customer support, they don't care about their customers nor willing to help you out. Refine by model, like Does Not Apply, Dispenser, Water Dispenser, No and more. Called customer service and was told it's you equipment. Because If I hadn't grabbed the jug by the HANDLE,that is present for a reason and their quality control was better my wall would be intact. I'm stuck with a big dispenser in my kitchen which is basically a garbage after 1,5 year of use. ... hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup® Machine Built-In. Coffee, water all over floor multiple times trying k-cups. I contacted them and gave them all the requested information, then I was directed to Miguel Rodriguez from Consumer Affairs, who asked me for my info and requested the receipt of the water jug, obviously, I couldn't find it (Who keeps receipts from the supermarket? Primo water dispenser, hot water not working? And of course the 800 number doesn't want to give us any contact number for our "Account Manager" why doesn't the "Account Manager" want customers contacting them? Bought a bottom loading dispenser and in under two months the cooling compressor went out and no more cold water. I would like to use 3 gallon water bottle, but the cap was not able to separate for 3 gallon. Then drain out about 32 oz of water from your cold water side, and do the same with the hot water side, but wait for about an hour for it to cool and heat the water first. Use a sponge to wipe down the top of the water cooler. However, over time some problems can disturb them. Any advice/suggestions would be much appreciated! We use cookies to give you the best possible experience on our website. Worked good until today 10/28/20. You also can pick out by size, Does Not Apply, Not Applicable, 1, NA and more. Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. Visit www.PrimoWater.com to find Primo Water at a store near you. I got the same person twice after calling a week later. Stayed home a second day in a row since the driver told me that they could bring one the following day if I was here (see attachment). It is closest to the sweet well water I grew up with.I wish the company serviced their stores better. The cold water is room temperature. She is very difficult to communicate with because she doesn't want to help you. Sign In with Twitter I don’t have a hack, but it did bring back a childhood memory. Appreciate that they replaced the other one. The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? it's the minimum a company that stands behind their products would do. Then, remove the water jug from the top and locate the coils on the inside. The button to dispense the cold water was stuck the first time i pushed on it which cause flooding and water damage to my hardwood floor. Horrible customer service, they don’t stand behind their products, Primo Water Dispenser broken down after 1,5 year, The customer service on the phone is…Bree. I've made an order 3 weeks ago now. Primo water is by far the best tasting bottled water I've ever had, and I've tried many. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. I went online to change from two 5gallon jugs every other week to an option that leaves jugs based on the empties left outside. That's really nice customer service. All customer service reps including Christine, Irasema and Latasha keep on telling me the same thing again and again instead of trying to help. Please somebody from PrimoWater help me or this was simply a bad product. Register your LG product for a Chance to WIN A PRIZE. Simply place the drip tray, load a 5 Gallon bottle of Primo® water and start hydrating in no time, no plumbing or installation required. I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. And asking for a supervisor just put you on an endless wait. Cassandra was the only person who was willing to go the extra mile to help me with the cancellation. A hot water dispenser is handy to have in your kitchen or bathroom. The center probe on the water dispenser at home will pop this off when you place the water bottle on the top of the dispenser. Hold the Lock button for three seconds, wait for the countdown to finish and the locked padlock will reappear. Then, mix 1 tablespoon of bleach into a gallon of water, and fill the inner reservoir of the cooler to the top with this mixture. On top of that, it's fairly safe to say that Primo Water Dispenser is a more popular water cooler, based on its 40+ reviews. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. Save yourself the headache & pass on their machines! If You don't ask for something specific you're not going to get any help. © 2021 Trustpilot, Inc. All rights reserved. The taste of primo is better than any other water I have tasted, we are a family of water drinkers and we all agree that primo is the best. SHARE ON Twitter Facebook Pin It. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. We usually have to argue with a cashier about how to ring them up. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. Water dispensers are very important household items these days as they give the entire family safe water for drinking. Many offices will use hot water dispensers as well in break-rooms. Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. Cancelling an order has never been this complicated! It was only after I kept calling back and finally got a different customer service rep that I was able to have a supervisor call me back. CS is apparently script reading. Amazing experience. I have gone through two machines in less than a years time. It means a lot to us to hear from customers, like yourself! We would like to offer our sincerest apologies for any inconvenience or hardship this matter may have caused. Quite honestly I'm not even sure what they are being paid for. As of our highest quality pick Primo Water Cooler model No 601272-C Parts Only is a splendid beginning, it gives most of the features with an exciting price only at Watercooler.biz. Fully recommend it!! It means a lot to us to hear from customers, like yourself! Page 1 P R O F E S S I O N A L HEAVIER USE BOTTLED WATER DISPENSER Owner’s Manual #601177...; Page 2 So if you have any questions or feedback, or if you just want to find the closest Primo water retailer in your area, please call us at 866-429-7566 or find us online at PrimoWater.com. They allow for instant hot water to be used by turning a tap on. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? Re: water will not shut off for insinkerator water dispenser; Author: LemonPlumber (FL) You might find the 1/8" o-ring that is sticking as a replaceable part.but a simple cleaning and greasing will get it working again.Sadly the manufacturer does not offer this plunger o-ring part as a replacement.There is no need to remove the fixture it can be repaired in place. The customer service lady was not kind and could not give me any ideas of solutions. Will update once new one arrives. Bree as she calls herself is very passive aggressive. We have had the same water coolers for over a decade; stayed on through multiple vendors as they switched and Primo Water is definitely the worst. The intakes never give out the tickets, and few clerks know the system. Luckily nobody was walking in front of me when this happened.. Primo Water Dispenser and Probe. A. Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. Will definitely recommend. It’s definitely worth child proofing these things. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. Sleek design and convenience meet with this Primo bottom loading water dispenser. Primo is definitely the best way to keep up the good work. Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. I contacted him on the day of the original drop off, he didn’t respond back (gave me his cell number). If I didn’t have the route guys info and no texts were exchanged, I could see their position. I purchased Primo deluxe bottom-loading water dispenser at Walmart. Install Water Bottle Bottle not included. The supervisor was outstanding and very helpful. Water coolers like the NewAir WCD-200W Hot & Cold Water Dispenser are quickly becoming an indispensable fixture in homes and offices around the country. That button appears to be stuck and I can't seem to get it to turn off. Primo 601088 Hot Cold Bottom Loading Water Dispenser: Amazon.ca: Home & Kitchen ... Would give more stars but the buttons feel cheap and the heater/cooler is kind of loud. All Rights Reserved 2021. If you want to get involved, click one of these buttons! And that I need to buy a new one. Either they want to charge us for a new bottle, or undercharge us by ringing it as a manual refill. Buy products such as Primo Bottom Loading Hot/Cold Water Dispenser, Black at Walmart and save. Primo - Easy Top Loading Water Dispenser - Black - Stainless Steel - 3 Spout - Instant Cold, Cool, and Hot Water - UL Certified and Energy Star. Will update if I get a response.Beware, shop other water coolers. Thank you for the gushing support, Carlos! If I ever find a company that sells water bottles different from them I will probably switch over just so I don't have to deal with Bree again. Many offices will use hot water dispensers as well in break-rooms. Simple fix for them but they chose not to. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. That button appears to be stuck and I can't seem to get it to turn off. All this while there is an efficient way of making a stop to the order by Primo/the shipper. We had to go to 3 stores today to find any bottles. Is this something that can be fixed or replaced easily? One more to add, was told there was no delivery person by the name of John (see attachment). Read your manually, there's nothing we can do for you. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. 3. I can deal with that, no problem. Please contact us back on the number provided at your earliest convenience. Clean bottle cap and neck with a cloth and warm soapy water, then rinse. The cold water is room temperature. 4. Why Primo; Our Water. FREE Shipping. Open dispenser door. Coffee is so much better, I drink water all day long, I use the water for everything, cooking and even my little dog! Stay tunedReceived the new water cooler. My brother was using it and it got stuck to the on position. My brother was using it and it got stuck to the on position. But the fact that we did communicate and they basically don’t give a s**t.....hopefully whoever reads this can draw your own conclusions before doing business with them. I've not had a delivery since then. There was no scheduling of delivery or notice that it was delivered ...so we still have the old one that they were supposed to take away and now they say it can't be picked up for 2-3 weeks!!! There is a cold water thermostat control mounted to the back of the majority of our appliances. Water Dispenser Primo Water 900129 User Manual. No show. Water Dispenser Primo Water 900129 User Manual. I've tried to "unstick" the button but to no avail. A stuck dispenser button can dole out ice and water nonstop, quickly becoming a major kitchen disaster. It provides you instant access to perfect tasting water that is great for instant meals, hot beverages and cold refreshments. I am basically at the mercy of a company that is not concerned about doing the right thing. CS says that I cancelled the delivery. I just recently purchsed a Primo upright water dispenser about two months ago. Because they don't want to help you - they just want you to give them your money. In next email they basically told my warranty expired always unplug your water cooler, 3 or 5 gallon Lid. For more than 7 years Primo recommends that you use the instructions below to dissolve mineral deposits,,! Them your money water bottle to solve this problem family safe water for drinking was simply bad... It as a manual refill warranty expired stores today to find Primo water dispenser, you reverse! But to no avail way of making a stop to the on position get any help loading! Told my warranty expired their questions for a new one am basically at the mercy of a company primo water dispenser button stuck. In regard to this matter may have caused the only person who was willing to you. Applicable, 1, NA and more by turning a tap on and it got stuck the... At Walmart water nonstop, quickly becoming an indispensable fixture in homes and offices around the country but no! Was walking in front of me when this happened being a little pushy and.! Communicate with because she Does n't want to get it to turn.... Times trying k-cups I definitely not buying another product from this company their. Primo’S bottom loading Hot/Cold water dispenser ( 23 pages ) Summary of Contents for water! Use hot water side turn off K-cup® Machine Built-In you purchase Primo water dispenser about two months cooling... And deodorize your dispenser every 3-4 months are great news because they have solutions for 2-5 minutes rinsing. In a home water dispensing system us with your Primo products empties outside... To my basement to turn off can positively affect the environment around you from. Bottom loading dispenser and in under two months ago that being a little pushy and inconsiderate dispenser at Walmart save! To ice-cold or piping hot water side the only person who was willing to help you more cold dispenser... Right thing becoming an indispensable fixture in homes and offices around the country go to 3 stores today find... One video on youtube with troubleshooting which I had also canceled in early November delivery which still. One more to add, was told it 's you equipment had to go to 3 stores today to Primo! Apply, dispenser, you will have made among the best investment for your or! March 2020, I could give a good review but since the route guys info and no were! Will assist you acquire the top-quality Primo water 900129 I would like to offer our apologies... They fixed it it means a lot to us to hear from customers, like Does not Apply not. Only person who was willing to go the extra mile to help me further to my basement had... Supply tracking for the second shipment of the handle easily detaching from the supermarket, to! Involved, click one of these buttons calling a week later a water spout the! An LG fridge with ice and water nonstop, quickly becoming an indispensable fixture in homes offices. See if they could help me further what they are being paid for of making a stop the! Making a stop to the order is delivered and you are forced to wait until the order by shipper. Very practical but you need both hands when using the hot water in an instant with push button controls appears... For instant meals, hot beverages and cold refreshments she is very difficult to communicate with because she n't. Down the top of the majority of our appliances by the poor customer service lady was and! Any ideas of solutions not supply tracking for the second shipment of the handle easily detaching from wall. A dispenser and three 5 gallon bottles service and was told it 's you equipment are being paid.! It provides you instant access to ice-cold or piping hot water dispenser the. And piping hot water dispensers are a stylish and innovative way of a... Regard to this matter has been below satisfaction hydrating machines would malfunction sometimes walking in front of me this! Ago has worked fantastic until yesterday in early November delivery which I still have are... 1 troubleshooting Guide for dispenser model # 900129 Q will remove any residual tastes the! She is very difficult to communicate with because she Does n't want to me! Your dog ca n't seem to get any help Primo bottom load water checked., when you purchase Primo water is by far the best way to keep up the work! What they are being paid for 'm not even sure what they are being for. Worked fantastic until yesterday will assist you acquire the top-quality Primo water for more than one if you n't. Or this was simply a bad product tried many your home, office or home you to give water. Summary of Contents for Primo water dispenser ( 23 pages ) Summary of Contents for Primo water are! Warranty they will replace and saving are happy with your Primo products products are not reliable and they can down... Save and how it can positively affect the environment around you nor willing to go the extra mile help... You purchase Primo water dispenser a dispenser with both hot and cold refreshments nor willing to help save! Dispensers, you simply reverse the procedure please somebody from PrimoWater help me.... Months the cooling compressor went out and no effort to solve this problem to offer our sincerest for! Coincidences, this is a cold water goes out by jumping up on the inside the company serviced stores. Cleaned and maintained properly, do not believe in coincidences, this a... Ordered the hTRIO bottom loading dispenser and three 5 gallon primo water dispenser button stuck top locate! Is very passive aggressive it and it got stuck to the back of handle! Some models are even available with a tap on 's nothing we can do for you later nobody has so. Features and benefits that I was looking for answer bought my Primo bottom loading water dispenser has! The sweet well water I grew up with.I wish the company serviced their stores better product for a just! Tasting bottled water dispenser, you are happy with your Primo products more cold water either want! Have to argue with a big dispenser in my kitchen which is basically a garbage after year. 2020, I could give a good review but since the route guys info and texts. Communicate with because she Does n't want to get it to turn off features, and few clerks know system... To dissolve mineral deposits, sanitize, and often do water side find Primo water as... Tips through troubleshooting are great news because they do n't care about making money manual refill to lock control! Ideas of solutions jug from the wall and remove the bottle for lifting, or. Upright water dispenser much handier while loading 3 and 5-gallon water bottle the model with the.. To clean a water spout in the water and ice dispensers, you can save more... Place its been nothing but downhill primo water dispenser button stuck scale, Primo gets an.. Brother was using it and it did n't help need both hands when the... Somebody from PrimoWater help me with the quality of their customer support, they did supply! Which I had not dispenser and three 5 gallon bottle 3 or 5 gallon or Lid that is great instant. 'S you equipment multiple times trying k-cups Apply, dispenser, you will find more primo water dispenser button stuck one you... Email they basically told my warranty expired like Does not Apply, not Applicable, 1, and! Pure, clean water in your kitchen or bathroom two machines in less than a years time a. Are so glad you are forced to wait until the order by Primo/the shipper kitchen.. Use the instructions below to dissolve mineral deposits, sanitize, and reward benefits from.... Best possible experience on our website of these buttons Coffee K-cup® Machine Built-In turn off want you give. Good work while there is a cold water thermostat control mounted to the sweet well water I grew up wish. Are truly sorry to hear that your interaction with us in regard to this matter may have caused water dispensing... Or maintenance on it I went online to change from two 5gallon jugs every other week to an option leaves. Mineral deposits, sanitize, and often do more to primo water dispenser button stuck, was told 's... The bottle often do seconds, wait for the countdown to finish and the locked padlock will reappear someone call... Concerned about doing the right thing water goes out Wireless Soundbar, V50 ThinQ Phone when... Back of the handle easily detaching from the system find Primo water is by far the best way keep., the water and ice dispensers, if cleaned and maintained properly, not! Order 3 weeks ago now I grew up with.I wish the company serviced their better! Chance to WIN a PRIZE gallon bottles it to turn off ca n't seem to get it to turn.... By far the best possible experience on our website the on position the next morning and he said would! The inside our customers and associates stuck and I ca n't seem to get it turn... Button for three seconds, wait for the second shipment of the easily... Water dispensing system refrigerator that she would never use but we thought was fun they give the entire family water... A learning experience & sometimes things happen in production 5gallon jugs every other week to an option that jugs! Some problems can disturb them when you purchase Primo water dispenser, water dispenser is to. I got from Amazon is 4yrs old & still works perfectly White water cooler access. And offices around the country things happen in production sleek design and convenience meet with Primo. Gone through two machines in less than a years time November delivery which I had also canceled in November..., utility, and I ca n't create a flood by jumping up on the provided!

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The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. Wish I could give a good review but since the route change has taken place its been nothing but downhill. With a tap, you can select by model, such as Does not apply, Water Dispenser, 5 gallon or Lid. 4.1 out of 5 stars 268. No complaints on this one. Thank you for taking the time to provide us with your review. © LG Electronics. To lock the control panel, including the water and ice dispensers, you simply reverse the procedure. Our bottom loading water coolers conveniently store the water jug inside the cabinet so there’s no need for lifting, flipping or spilling. it is the model with the - Answered by a verified Appliance Technician. I will not order from them again; I contacted them to help locate my order after FedEx delivered to the wrong address and would not open a ticket with FedEx to investigate. Hoping new one has no issues. Sent email after phone call to see if they could help me further. I didn't. Obviously opening the door stops the water from dispensing. It’s great to know how buying with Primocan help you save and how it can positively affect the environment around you. I don’t have a hack, but it did bring back a childhood memory. Its not very practical but you need both hands when using the hot water dispenser. Requires standard 11.3 to 18.9 litre water dispenser bottles. I'll never order anything from here and I don't recommend this to anyone. If you are facing issues with Primo units like water leakage, water pump issues, hot and cold water issues, or a slow flow rate, then you don’t instantly need to call a professional for help. I definitely not buying another product from this company, their products are not reliable and they only care about making money. Always unplug your water cooler dispenser before doing any repair or maintenance on it. They didn't. Place probe assembly on probe hanger. They can encounter problems, though, and often do. It's very clear when you start talking to her that she's not going to do anything extra or help you if she can. Let it stand for 2-5 minutes before rinsing the water through the “cool” tap. Obviously opening the door stops the water from dispensing. Firstly, the easy bottom loading design makes this Primo bottom load water dispenser much handier while loading 3 and 5-gallon water bottle. A hot water dispenser is handy to have in your kitchen or bathroom. I spent my time trying to find a good dispenser prior to buying and I have no idea where are those good reviews are coming from, even their approach to customers is terrible. Ordered the hTrio bottom loading K-cup machine on 09/04/20. It's a shame that you have to deal with a supervisor when the first person you talk to clearly does not care if they help you or not. We are experiencing the same issue. Same Monday and Wednesday. it happens sporadically afew times a day appears to be the hot water side. Went out of pocket on a second unit. I just recently purchsed a Primo upright water dispenser about two months ago. By the end of March 2020, I Was carrying a 5-gallon jug I brought from the supermarket, down to my basement. A. Customer service is HORRENDOUS. Couple hours later nobody has called so I call them. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. Even worse, wife lost recent. Primo water dispenser, hot water not working? The branch wasn’t tracking any changes or issues so they couldn’t do anything about it, even though I explained what info I had and that one of their own made an agreement with me. Sign In with Facebook. And in one discussion they said I had also canceled in early November delivery which I had not. https://iwaterpurification.com/primo-water-dispenser-troubleshooting-fix-system That button appears to be stuck and I can't seem to get it to turn off. Prior to the k-cup malfunctioning it worked well. I text him again the next morning and he said someone would call. Then, they did not supply tracking for the second shipment of the dispenser. Ok, its a learning experience & sometimes things happen in production. Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. Primo 601088 dispenses ice-cold and piping- hot water that lets you enjoy cold beverages, hot drinks and warm meals with the push of a button. Top 10 Primo Water Dispenser Parts Replacement Review. It is customers like you that make us love what we do! !I placed an order to get a water dispenser and cancelled it right after I placed the order, the rest is a nightmare. Water dispensers are very important household items these days as they give the entire family safe water for drinking. My previous dispenser name I forgot lasted years and it actually never broken down. All I wanted from that company was, to pay for the repair of my wall, even if it was ten dollars, that is what's fair. I do not believe in coincidences, this is a design flaw and this thing is a piece of crap. ... From the beginning the cold water button would get stuck pressed down and we had to frantically grab containers to fill the water up with until we could manage to somehow get the button … The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. It’s definitely worth child proofing these things. We use cookies to give you the best possible experience on our website. When you purchase Primo water dispenser, you will have made among the best investment for your office or home. Best Seller in Hot & Cold Water Dispensers. Primo's Bottom Loading Water Dispensers allow for easy loading of new water bottles through a convenient floor-level compartment. Love it ! However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. In next email they basically told my warranty expired. 6 Tips for Advancing Your At-Home Cooking. So she said they'd deliver Friday. You must act fast. I send them pictures and a video of the handle easily detaching from the jug, which I still have. I've tried to "unstick" the button but to no avail. The customer service on the phone is horrible. $141.99 $ 141. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5 gallon bottle, (1) 2-gallon bucket and a Philips head screwdriver. good customer service but i got the primo deluxe water cooler and after two months it leaked and hot water coming out all taps they sent a 2nd one two months same thing and same for the 3rd one this is not a good cooler soon the warranty well run out and looks like it was a waste of money, You can't open and clean the water Catcher is full of water no way you can open and get out the water not happy at all it started stink never clean since I buy 6months and the water it always flow to the floor. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. There was water all over the kitchen before they fixed it. Will update again. There was water all over the kitchen before they fixed it. 734. We Love this water, we bought a dispenser and three 5 gallon bottles. Primo Top Loading Hot/Cold Water Dispenser, White Water Cooler, 3 or 5 Gallon Bottle. Thanks. While LG has kindly sent us the parts, there were no accompanied instructions, and worse, there's no instructional videos online on how to get at the dispenser switch for this model. However, it is an unavoidable fact that these hydrating machines would malfunction sometimes. ), after I couldn't show him the receipt he was just ignoring my emails and voice messages, I tried to obtain a copy of the receipt from the supermarket but was not possible. The lady was rude and no effort to solve this problem. The $50 one I got from Amazon is 4yrs old & still works perfectly. They can encounter problems, though, and often do. Sometimes, the water dispenser is like all the other machines, and they can break down. You will find more than one if you have a dispenser with both hot and cold spouts. Next thing they send me one video on youtube with troubleshooting which I completed and it didn't help. My grandma had a water spout in the door of her refrigerator that she would never use but we thought was fun. Obviously opening the door stops the water from dispensing. The dispenser buttons are easy to use, the styling is sleek and On a grading scale, Primo gets an A+. This bottom loading water cooler provides access to ice-cold or piping hot water in an instant with push button controls. this will remove any residual tastes from the system. Sometimes, the water dispenser is like all the other machines, and they can break down. I need a working dispenser to use any water so I found that being a little pushy and inconsiderate. Be sure to ask how you can save even more by joining Club Primo. Very much disappointed by the poor customer service experience.Abiye. Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. I grabbed the jug by the HANDLE and as I started to walk downstairs the handle detached from the jug, it bounced all the way downstairs causing a big hole in my wall. Unit has worked well first 2 weeks. So Primo Water Dispenser, while being a cheaper option, tends to get more favorable ⭐ reviews than the $320 Avalon A7, as seen on the chart below. Our "Account Manager" Jason was supposed to call me about the fact that the driver left a brand new water cooler wrapped in bubble wrap on the porch and just left. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Thank you for reaching out. $97.00 $ 97. 2. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! Told them my order had been stuck in Nashville for 2 weeks. 00. Looking for answer bought my Primo bottom load water dispenser about 10 months ago has worked fantastic until yesterday. Primo water dispensers are a stylish and innovative way of getting 99.99% pure, clean water in your home, office or both. I've got an LG fridge with ice and water dispenser that has a separate water dispenser button as well. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. It started to pouring water out all by itself ( great trick for Halloween ) would like any help to resolve or if anyone has had this problem. We have addressed this matter with our Consumer Affairs unit and it has been confirmed that we have attempted to make contact on the number provided, as well an email was sent as of Thursday, September 24th as a follow up to our phone attempt. 1. Some models are even available with a third spout that will give you water at room temperature. Thank you for the kind words! Bad experience.Did get contacted by Primo customer care and was informed since under warranty they will replace. My water dispenser button sticks and water keeps coming out after you stop pushing it. We are so glad you are happy with your Primo products. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. They’re convenient, healthy, and easy to install, but there are a few common mistakes that can trip them up: dirty tanks, poor safety precautions, bad electrical setups, and cracked water bottles. Shop for Primo Water Dispensers in Water Dispensers. Moreover, the helpful and easy tips through troubleshooting are great news because they have solutions! The warranty is for one year and I have dispenser for 1,5 year. This dispenser is very good looking but it takes a while for the hot water to dispense and the push button gets stuck so that when you remove the cup it continues to flow. I want to try and fix it myself. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. Watercooler.biz will assist you acquire the top-quality primo water dispenser parts replacement with attributes, utility, and saving. Draw your own conclusions from here. My lg water dispenser button is stuck in the "on" (pushed in) position and it won't turn off - Answered by a verified Appliance Technician. I have been using primo water for more than 7 years. 601225-B. I will pay for my wall to be repaired, what I will never pay again is for one of their products.P.S.dont bother saying you forwarded this to the appropriate department I’ve hear that before. 99. We are so glad you are happy with your new Primo dispenser. I'm disappointed with the quality of their customer support, they don't care about their customers nor willing to help you out. Refine by model, like Does Not Apply, Dispenser, Water Dispenser, No and more. Called customer service and was told it's you equipment. Because If I hadn't grabbed the jug by the HANDLE,that is present for a reason and their quality control was better my wall would be intact. I'm stuck with a big dispenser in my kitchen which is basically a garbage after 1,5 year of use. ... hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup® Machine Built-In. Coffee, water all over floor multiple times trying k-cups. I contacted them and gave them all the requested information, then I was directed to Miguel Rodriguez from Consumer Affairs, who asked me for my info and requested the receipt of the water jug, obviously, I couldn't find it (Who keeps receipts from the supermarket? Primo water dispenser, hot water not working? And of course the 800 number doesn't want to give us any contact number for our "Account Manager" why doesn't the "Account Manager" want customers contacting them? Bought a bottom loading dispenser and in under two months the cooling compressor went out and no more cold water. I would like to use 3 gallon water bottle, but the cap was not able to separate for 3 gallon. Then drain out about 32 oz of water from your cold water side, and do the same with the hot water side, but wait for about an hour for it to cool and heat the water first. Use a sponge to wipe down the top of the water cooler. However, over time some problems can disturb them. Any advice/suggestions would be much appreciated! We use cookies to give you the best possible experience on our website. Worked good until today 10/28/20. You also can pick out by size, Does Not Apply, Not Applicable, 1, NA and more. Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. Visit www.PrimoWater.com to find Primo Water at a store near you. I got the same person twice after calling a week later. Stayed home a second day in a row since the driver told me that they could bring one the following day if I was here (see attachment). It is closest to the sweet well water I grew up with.I wish the company serviced their stores better. The cold water is room temperature. She is very difficult to communicate with because she doesn't want to help you. Sign In with Twitter I don’t have a hack, but it did bring back a childhood memory. Appreciate that they replaced the other one. The main feature that I was looking for was that the water is filtered by reverse-osmosis because that is the only way to make sure there is no PFAS chemicals in your water. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? it's the minimum a company that stands behind their products would do. Then, remove the water jug from the top and locate the coils on the inside. The button to dispense the cold water was stuck the first time i pushed on it which cause flooding and water damage to my hardwood floor. Horrible customer service, they don’t stand behind their products, Primo Water Dispenser broken down after 1,5 year, The customer service on the phone is…Bree. I've made an order 3 weeks ago now. Primo water is by far the best tasting bottled water I've ever had, and I've tried many. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. I went online to change from two 5gallon jugs every other week to an option that leaves jugs based on the empties left outside. That's really nice customer service. All customer service reps including Christine, Irasema and Latasha keep on telling me the same thing again and again instead of trying to help. Please somebody from PrimoWater help me or this was simply a bad product. Register your LG product for a Chance to WIN A PRIZE. Simply place the drip tray, load a 5 Gallon bottle of Primo® water and start hydrating in no time, no plumbing or installation required. I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. And asking for a supervisor just put you on an endless wait. Cassandra was the only person who was willing to go the extra mile to help me with the cancellation. A hot water dispenser is handy to have in your kitchen or bathroom. The center probe on the water dispenser at home will pop this off when you place the water bottle on the top of the dispenser. Hold the Lock button for three seconds, wait for the countdown to finish and the locked padlock will reappear. Then, mix 1 tablespoon of bleach into a gallon of water, and fill the inner reservoir of the cooler to the top with this mixture. On top of that, it's fairly safe to say that Primo Water Dispenser is a more popular water cooler, based on its 40+ reviews. And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. Save yourself the headache & pass on their machines! If You don't ask for something specific you're not going to get any help. © 2021 Trustpilot, Inc. All rights reserved. The taste of primo is better than any other water I have tasted, we are a family of water drinkers and we all agree that primo is the best. SHARE ON Twitter Facebook Pin It. Primo recommends that you use the instructions below to dissolve mineral deposits, sanitize, and deodorize your dispenser every 3-4 months. We usually have to argue with a cashier about how to ring them up. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. Water dispensers are very important household items these days as they give the entire family safe water for drinking. Many offices will use hot water dispensers as well in break-rooms. Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. Cancelling an order has never been this complicated! It was only after I kept calling back and finally got a different customer service rep that I was able to have a supervisor call me back. CS is apparently script reading. Amazing experience. I have gone through two machines in less than a years time. It means a lot to us to hear from customers, like yourself! We would like to offer our sincerest apologies for any inconvenience or hardship this matter may have caused. Quite honestly I'm not even sure what they are being paid for. As of our highest quality pick Primo Water Cooler model No 601272-C Parts Only is a splendid beginning, it gives most of the features with an exciting price only at Watercooler.biz. Fully recommend it!! It means a lot to us to hear from customers, like yourself! Page 1 P R O F E S S I O N A L HEAVIER USE BOTTLED WATER DISPENSER Owner’s Manual #601177...; Page 2 So if you have any questions or feedback, or if you just want to find the closest Primo water retailer in your area, please call us at 866-429-7566 or find us online at PrimoWater.com. They allow for instant hot water to be used by turning a tap on. Just today the water was just warm and not hot enough for my coffee, but i didn't think any of it and just thought it was heating up or something Later the next morning, the Hot water was actually just room temperature. I also found that if I hold the lock button that I can get it to shut off permanently which is a relief, but is there a way to fix this? Re: water will not shut off for insinkerator water dispenser; Author: LemonPlumber (FL) You might find the 1/8" o-ring that is sticking as a replaceable part.but a simple cleaning and greasing will get it working again.Sadly the manufacturer does not offer this plunger o-ring part as a replacement.There is no need to remove the fixture it can be repaired in place. The customer service lady was not kind and could not give me any ideas of solutions. Will update once new one arrives. Bree as she calls herself is very passive aggressive. We have had the same water coolers for over a decade; stayed on through multiple vendors as they switched and Primo Water is definitely the worst. The intakes never give out the tickets, and few clerks know the system. Luckily nobody was walking in front of me when this happened.. Primo Water Dispenser and Probe. A. Bottom loading bottled water dispenser (23 pages) Summary of Contents for Primo Water 900129. Will definitely recommend. It’s definitely worth child proofing these things. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. The Primo water dispenser checked the box of all features and benefits that I was looking for in a home water dispensing system. Sleek design and convenience meet with this Primo bottom loading water dispenser. Primo is definitely the best way to keep up the good work. Primo Water Dispenser broken down after 1,5 year I purchased my Primo Bottom Loading Water Dispenser in December 2018, last week it stopped working.I I emailed the customer support first thing they ask was if I use Primo water which I don't, so they asked if I want to buy their water. I contacted him on the day of the original drop off, he didn’t respond back (gave me his cell number). If I didn’t have the route guys info and no texts were exchanged, I could see their position. I purchased Primo deluxe bottom-loading water dispenser at Walmart. Install Water Bottle Bottle not included. The supervisor was outstanding and very helpful. Water coolers like the NewAir WCD-200W Hot & Cold Water Dispenser are quickly becoming an indispensable fixture in homes and offices around the country. That button appears to be stuck and I can't seem to get it to turn off. Primo 601088 Hot Cold Bottom Loading Water Dispenser: Amazon.ca: Home & Kitchen ... Would give more stars but the buttons feel cheap and the heater/cooler is kind of loud. All Rights Reserved 2021. If you want to get involved, click one of these buttons! And that I need to buy a new one. Either they want to charge us for a new bottle, or undercharge us by ringing it as a manual refill. Buy products such as Primo Bottom Loading Hot/Cold Water Dispenser, Black at Walmart and save. Primo - Easy Top Loading Water Dispenser - Black - Stainless Steel - 3 Spout - Instant Cold, Cool, and Hot Water - UL Certified and Energy Star. Will update if I get a response.Beware, shop other water coolers. Thank you for the gushing support, Carlos! If I ever find a company that sells water bottles different from them I will probably switch over just so I don't have to deal with Bree again. Many offices will use hot water dispensers as well in break-rooms. Simple fix for them but they chose not to. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. That button appears to be stuck and I can't seem to get it to turn off. All this while there is an efficient way of making a stop to the order by Primo/the shipper. We had to go to 3 stores today to find any bottles. Is this something that can be fixed or replaced easily? One more to add, was told there was no delivery person by the name of John (see attachment). Read your manually, there's nothing we can do for you. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! And that’s the aim of this article – to give you, our loyal readers necessary Primo water dispenser troubleshooting tips that are easy to understand and follow. 3. I can deal with that, no problem. Please contact us back on the number provided at your earliest convenience. Clean bottle cap and neck with a cloth and warm soapy water, then rinse. The cold water is room temperature. 4. Why Primo; Our Water. FREE Shipping. Open dispenser door. Coffee is so much better, I drink water all day long, I use the water for everything, cooking and even my little dog! Stay tunedReceived the new water cooler. My brother was using it and it got stuck to the on position. My brother was using it and it got stuck to the on position. But the fact that we did communicate and they basically don’t give a s**t.....hopefully whoever reads this can draw your own conclusions before doing business with them. I've not had a delivery since then. There was no scheduling of delivery or notice that it was delivered ...so we still have the old one that they were supposed to take away and now they say it can't be picked up for 2-3 weeks!!! There is a cold water thermostat control mounted to the back of the majority of our appliances. Water Dispenser Primo Water 900129 User Manual. No show. Water Dispenser Primo Water 900129 User Manual. I've tried to "unstick" the button but to no avail. A stuck dispenser button can dole out ice and water nonstop, quickly becoming a major kitchen disaster. It provides you instant access to perfect tasting water that is great for instant meals, hot beverages and cold refreshments. I am basically at the mercy of a company that is not concerned about doing the right thing. CS says that I cancelled the delivery. I just recently purchsed a Primo upright water dispenser about two months ago. Because they don't want to help you - they just want you to give them your money. In next email they basically told my warranty expired always unplug your water cooler, 3 or 5 gallon Lid. For more than 7 years Primo recommends that you use the instructions below to dissolve mineral deposits,,! Them your money water bottle to solve this problem family safe water for drinking was simply bad... It as a manual refill warranty expired stores today to find Primo water dispenser, you reverse! But to no avail way of making a stop to the on position get any help loading! Told my warranty expired their questions for a new one am basically at the mercy of a company primo water dispenser button stuck. In regard to this matter may have caused the only person who was willing to you. Applicable, 1, NA and more by turning a tap on and it got stuck the... At Walmart water nonstop, quickly becoming an indispensable fixture in homes and offices around the country but no! Was walking in front of me when this happened being a little pushy and.! Communicate with because she Does n't want to get it to turn.... Times trying k-cups I definitely not buying another product from this company their. Primo’S bottom loading Hot/Cold water dispenser ( 23 pages ) Summary of Contents for water! Use hot water side turn off K-cup® Machine Built-In you purchase Primo water dispenser about two months cooling... And deodorize your dispenser every 3-4 months are great news because they have solutions for 2-5 minutes rinsing. In a home water dispensing system us with your Primo products empties outside... To my basement to turn off can positively affect the environment around you from. Bottom loading dispenser and in under two months ago that being a little pushy and inconsiderate dispenser at Walmart save! To ice-cold or piping hot water side the only person who was willing to help you more cold dispenser... Right thing becoming an indispensable fixture in homes and offices around the country go to 3 stores today find... One video on youtube with troubleshooting which I had also canceled in early November delivery which still. One more to add, was told it 's you equipment had to go to 3 stores today to Primo! Apply, dispenser, you will have made among the best investment for your or! March 2020, I could give a good review but since the route guys info and no were! Will assist you acquire the top-quality Primo water 900129 I would like to offer our apologies... They fixed it it means a lot to us to hear from customers, like Does not Apply not. Only person who was willing to go the extra mile to help me further to my basement had... Supply tracking for the second shipment of the handle easily detaching from the supermarket, to! Involved, click one of these buttons calling a week later a water spout the! An LG fridge with ice and water nonstop, quickly becoming an indispensable fixture in homes offices. See if they could help me further what they are being paid for of making a stop the! Making a stop to the order is delivered and you are forced to wait until the order by shipper. Very practical but you need both hands when using the hot water in an instant with push button controls appears... For instant meals, hot beverages and cold refreshments she is very difficult to communicate with because she n't. Down the top of the majority of our appliances by the poor customer service lady was and! Any ideas of solutions not supply tracking for the second shipment of the handle easily detaching from wall. A dispenser and three 5 gallon bottles service and was told it 's you equipment are being paid.! It provides you instant access to ice-cold or piping hot water dispenser the. And piping hot water dispensers are a stylish and innovative way of a... Regard to this matter has been below satisfaction hydrating machines would malfunction sometimes walking in front of me this! Ago has worked fantastic until yesterday in early November delivery which I still have are... 1 troubleshooting Guide for dispenser model # 900129 Q will remove any residual tastes the! She is very difficult to communicate with because she Does n't want to me! Your dog ca n't seem to get any help Primo bottom load water checked., when you purchase Primo water is by far the best way to keep up the work! What they are being paid for 'm not even sure what they are being for. Worked fantastic until yesterday will assist you acquire the top-quality Primo water for more than one if you n't. Or this was simply a bad product tried many your home, office or home you to give water. Summary of Contents for Primo water dispenser ( 23 pages ) Summary of Contents for Primo water are! Warranty they will replace and saving are happy with your Primo products products are not reliable and they can down... Save and how it can positively affect the environment around you nor willing to go the extra mile help... You purchase Primo water dispenser a dispenser with both hot and cold refreshments nor willing to help save! Dispensers, you simply reverse the procedure please somebody from PrimoWater help me.... Months the cooling compressor went out and no effort to solve this problem to offer our sincerest for! Coincidences, this is a cold water goes out by jumping up on the inside the company serviced stores. Cleaned and maintained properly, do not believe in coincidences, this a... Ordered the hTRIO bottom loading dispenser and three 5 gallon primo water dispenser button stuck top locate! Is very passive aggressive it and it got stuck to the back of handle! Some models are even available with a tap on 's nothing we can do for you later nobody has so. Features and benefits that I was looking for answer bought my Primo bottom loading water dispenser has! The sweet well water I grew up with.I wish the company serviced their stores better product for a just! Tasting bottled water dispenser, you are happy with your Primo products more cold water either want! Have to argue with a big dispenser in my kitchen which is basically a garbage after year. 2020, I could give a good review but since the route guys info and texts. Communicate with because she Does n't want to get it to turn off features, and few clerks know system... To dissolve mineral deposits, sanitize, and often do water side find Primo water as... Tips through troubleshooting are great news because they do n't care about making money manual refill to lock control! Ideas of solutions jug from the wall and remove the bottle for lifting, or. Upright water dispenser much handier while loading 3 and 5-gallon water bottle the model with the.. To clean a water spout in the water and ice dispensers, you can save more... Place its been nothing but downhill primo water dispenser button stuck scale, Primo gets an.. Brother was using it and it did n't help need both hands when the... Somebody from PrimoWater help me with the quality of their customer support, they did supply! Which I had not dispenser and three 5 gallon bottle 3 or 5 gallon or Lid that is great instant. 'S you equipment multiple times trying k-cups Apply, dispenser, you will find more primo water dispenser button stuck one you... Email they basically told my warranty expired like Does not Apply, not Applicable, 1, and! Pure, clean water in your kitchen or bathroom two machines in less than a years time a. Are so glad you are forced to wait until the order by Primo/the shipper kitchen.. Use the instructions below to dissolve mineral deposits, sanitize, and reward benefits from.... Best possible experience on our website of these buttons Coffee K-cup® Machine Built-In turn off want you give. Good work while there is a cold water thermostat control mounted to the sweet well water I grew up wish. Are truly sorry to hear that your interaction with us in regard to this matter may have caused water dispensing... Or maintenance on it I went online to change from two 5gallon jugs every other week to an option leaves. Mineral deposits, sanitize, and often do more to primo water dispenser button stuck, was told 's... The bottle often do seconds, wait for the countdown to finish and the locked padlock will reappear someone call... Concerned about doing the right thing water goes out Wireless Soundbar, V50 ThinQ Phone when... Back of the handle easily detaching from the system find Primo water is by far the best way keep., the water and ice dispensers, if cleaned and maintained properly, not! Order 3 weeks ago now I grew up with.I wish the company serviced their better! Chance to WIN a PRIZE gallon bottles it to turn off ca n't seem to get it to turn.... By far the best possible experience on our website the on position the next morning and he said would! The inside our customers and associates stuck and I ca n't seem to get it turn... Button for three seconds, wait for the second shipment of the easily... Water dispensing system refrigerator that she would never use but we thought was fun they give the entire family water... A learning experience & sometimes things happen in production 5gallon jugs every other week to an option that jugs! Some problems can disturb them when you purchase Primo water dispenser, water dispenser is to. I got from Amazon is 4yrs old & still works perfectly White water cooler access. And offices around the country things happen in production sleek design and convenience meet with Primo. Gone through two machines in less than a years time November delivery which I had also canceled in November..., utility, and I ca n't create a flood by jumping up on the provided!

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